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Endoscopy Video
Last updated on Wednesday, March 13, 2024
Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide y...
read moreInclusive Promise Group
Last updated on Thursday, March 14, 2024
Inclusive Promise "Listening to me and respecting me as an individual" Are You Committed to Delivering Personalised Care? At Wirral University Teaching Hospital (WUTH), we recognise that every individual who walks through our doors has unique needs, preferences, and circumstances. That's...
read moreSurveys
Last updated on Sunday, March 17, 2024
WUTH Surveys We are really committed to gaining our patient’s feedback. We strive for quality, keeping our patients informed and ensuring our performance is continuously improving and meeting our patient’s needs and standards. Read our dissent poster here. To drive improvement, we use a selec...
read moreTransparent Face Masks
Last updated on Wednesday, March 13, 2024
Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...
read moreMeet the Chair
Last updated on Tuesday, March 12, 2024
Tell us about yourself: My nursing career began as a Staff Nurse on Ward 17 (Colorectal) at WUTH in 2001 and following a brief period at the Clatterbridge Cancer Centre, I returned to WUTH as a Primary Nurse and was later seconded to the role of Project Nurse with the Monitor 2000 Audit team u...
read moreBritish Sign Language
Last updated on Wednesday, March 13, 2024
Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...
read moreMeet the Chair
Last updated on Thursday, March 14, 2024
Meet Tony Probbing, Tony has over 25 years of experience in the NHS, starting out as an occupational therapist. Throughout his career, he has managed a wide range of therapy and AHP professions, as well as specialist clinic areas such as critical care. Patient-centred care has always been h...
read moreNeedle Phobia
Last updated on Tuesday, April 9, 2024
Needle Phobia Video Do you have a fear of needles? The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...
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