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Wirral University Hospital NHS Foundation Trust

Results for: "Inclusive"

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Inclusive Promise Group

Last updated on Thursday, March 14, 2024

Inclusive Promise "Listening to me and respecting me as an individual"   Are You Committed to Delivering Personalised Care? At Wirral University Teaching Hospital (WUTH), we recognise that every individual who walks through our doors has unique needs, preferences, and circumstances. That's...

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Patient Experience Strategy Promise Groups

Last updated on Thursday, March 14, 2024

Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...

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Tag:   patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     Welcome (2)     safe (6)     Inclusive (6)     care (21)     supported (2)     stakeholders (3)     feedback (27)    

Meet the Chair

Last updated on Wednesday, March 13, 2024

Inclusive Promise Group Chair Sophie Elwell Ward Manager – Ward 18 Tell us about yourself: I qualified as a Nurse 18 years ago; it is one of my proudest achievements. I have worked in Acute medicine, ITU and A&E, the community, Oncology, and I now manage an ENT & Surgical Ward here...

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Tag:   chair (4)     Inclusive (6)     promise (9)     promise groups (7)     Patient Experience Strategy (29)     Ward 18 (2)     Ward (1)     Ward Manager (1)     cancer (22)    

Transparent Face Masks

Last updated on Wednesday, March 13, 2024

Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...

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Tag:   deafness (4)     deaf (5)     Deaf (2)     face (3)     face masks (1)     mask (1)     Seethrough (1)     IPC (2)     Inclusive (6)     Deaf awareness (1)     Communication (5)     Patient Experience Strategy (29)    

British Sign Language

Last updated on Wednesday, March 13, 2024

Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...

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Translate subtitles

Last updated on Wednesday, March 13, 2024

Translate subtitles Did you know you can translate subtitles on our YouTube Videos? This video is here to help you, no matter your language. Watch this video to learn how to easily translate subtitles into your preferred language and stay informed about your care. 1. Open a YouTube video...

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Tag:   subtitles (1)     Inclusive (6)     Youtube (2)     Translation (3)     language (4)     translate (1)     video (8)    

Digital Ward Folders

Last updated on Monday, June 3, 2024

Digital Ward Folders At Wirral University Teaching Hospital (WUTH), we continuously strive to enhance our patients' experience by incorporating your valuable feedback. In response, we are proud to introduce our new digital ward folders, marking the launch of Phase 1 of this innovative project....

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Tag:   ward (9)     Ward folder (2)     Ward Folders (3)     digital (1)     flipbook (2)     ward orientation (1)     nutrition (2)     hydration (1)     information (9)     general information (5)     visitor (2)     medication (4)     safe (6)     well (2)     inclusive (1)     languages (1)     interpretation (3)     download (1)     centralised (1)     environment (2)     user (2)     Communication (5)     feedback (27)    

Stakeholders

Last updated on Thursday, March 28, 2024

Stakeholder Collaboration By working closely with these stakeholders, we ensure that our initiatives are well-informed, inclusive, and responsive to the needs of our community. The Patient Experience Strategy is a collaborative effort involving a diverse range of stakeholders, including: Hos...

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