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Wirral University Hospital NHS Foundation Trust

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

Tests, Scans and Investigations

Last updated on Monday, February 9, 2026

We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...

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Tag:   test (9)     scan (10)     blood (14)     science (1)     cellular (1)     microbiology (1)     xray (7)     x-ray (11)     mri (1)     magnetic (1)     tomography (2)     mammography (4)     bone (2)     density (1)     radiography (1)     radiographer (1)    

When to visit a pharmacy

Last updated on Wednesday, December 3, 2025

Pharmacists and chemists play a key role in providing quality healthcare to patients. Working in the community, primary care and hospitals, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of th...

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Tag:   pharmacy (5)     chemist (3)     over the counter (1)     painkiller (1)     prescription (2)     filled (1)     advice (8)     support (27)     confidential (1)     contraception (2)     needle (2)     pregnancy test (1)     medicine (5)     weight (1)     diabetes (15)    

Urology Services

Last updated on Monday, February 9, 2026

Urology is a surgical specialty caring for various ailments affecting kidneys, ureter, bladder, prostate and male reproductive organs. The Urology team consists of nine consultants, one associate specialist and three specialist trainees.  They are supported by four Uro-oncology nurses, three spe...

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Tag:   LUTS (1)     UTI (2)     Urinary (1)     Tract (1)     flow (1)     test (9)     stone (1)     uron-oncology (1)     intravesical (1)     catheter (1)     urodynamic (1)     PSA (1)     Antigen (1)     Hematuria (1)     Erectile Dysfunction (1)     lower urinary tract (2)     upper urinary tract (1)     urology (4)    

Needle Phobia

Last updated on Tuesday, April 9, 2024

Needle Phobia Video Do you have a fear of needles?  The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...

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What happens at the PR assessment?

Last updated on Saturday, February 24, 2018

The first assessment lasts for half an hour. A specialised physiotherapist will have a discussion with you and ask you questions about your condition, any relevant past medical history and talk about what medication you take (inhalers & tablets). Your resting oxygen reading and pulse will be...

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Tag:   PR (8)     Pulmonary (10)     rehabilitation (9)     heart rate (1)     oxygen (9)    

Blood sciences

Last updated on Friday, October 11, 2024

The Department of Blood Sciences provides laboratory services throughout Wirral and is primarily based at Arrowe Park Hospital with a satellite laboratory located within the Clatterbridge Centre for Oncology. We process over 2.5 million tests each year. These are mainly blood samples but other s...

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Tag:   blood (14)     rhesus (1)     Haematology (4)     Transfusion (1)     Anaemia (1)     Endocrine (1)    

Referral via Ear, Nose and Throat - The Hearing Assessment Appointment

Last updated on Wednesday, August 1, 2018

This appointment will last approximately 15 minutes. The audiologist will explain the procedure to. The procedures carried out during your appointment may feel slightly strange on occasion but they are entirely safe and do not cause any discomfort. The audiologist will look in your ears using an...

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