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155 pages found in the Patients and Visitors website ...  Showing 155 pages.

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Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

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Tag:   FFT (4)     Friends and family test (3)     feedback (26)     demographic question (1)     Patient Experience Strategy (29)     experience (9)     patients (5)    

Transparent Face Masks

Last updated on Wednesday, March 13, 2024

Transparent Face Masks The Patient Experience Strategy Inclusive Promise group has a dedicated task and finish group for Deaf Awareness. Their goal is to enhance communication for Deaf and hard of hearing patients, and we have made significant progress in achieving this objective. One of the ke...

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Tag:   deafness (5)     deaf (6)     Deaf (2)     face (3)     face masks (1)     mask (1)     Seethrough (1)     IPC (2)     Inclusive (6)     Deaf awareness (2)     Communication (5)     Patient Experience Strategy (29)    

Needle Phobia

Last updated on Tuesday, April 9, 2024

Needle Phobia Video Do you have a fear of needles?  The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...

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Tag:   needle (2)     needle phobia (1)     clinical skills (1)     Patient Experience Strategy (29)     patient experience (3)     videos (4)     Mencap (2)     video (8)     film (2)     orientation film (3)     lealfet (1)     phobia (1)     fear (1)     injection (1)     blood (14)     phlebotomy (2)     clinical (8)     wirral (8)     learning disabilities (5)     learning disability (3)     information (9)     general information (4)     blood test (1)    

Meet the Chair

Last updated on Thursday, March 14, 2024

  Meet Tony Probbing, Tony has over 25 years of experience in the NHS, starting out as an occupational therapist. Throughout his career, he has managed a wide range of therapy and AHP professions, as well as specialist clinic areas such as critical care. Patient-centred care has always been h...

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Tag:   Chair (3)     Associate director (2)     OT (2)     Occupational Therapists (2)     clinic (22)     care (25)     promise (9)     promise groups (7)     carer (7)     discharge (9)     empathy (2)     training (6)     discharge checklist (1)     Patient Experience Strategy (29)    

British Sign Language

Last updated on Wednesday, March 13, 2024

Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...

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Tag:   BSL (4)     deafness (5)     deaf (6)     hearing (14)     hearing loss (9)     hearing assistance (3)     hearing aid (8)     british sign language (2)     MSDP (1)     Inclusive (6)     inclusion (3)     Patient Experience Strategy (29)     videos (4)    

Sunflower

Last updated on Wednesday, March 20, 2024

The Sunflower Network (Hidden Disabilities) is an organisation that aims to raise awareness and provide support for individuals living with hidden disabilities. Hidden disabilities refer to conditions that are not immediately visible or apparent to others, such as chronic illnesses, mental heal...

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Tag:   Sunflowers (1)     sunflower (1)     hidden disability (1)     disabled (4)     disability (6)     network (1)     impaired (2)     impairment (3)     learning disabilities (5)     mental health (1)     lanyard (1)     Patient Experience Strategy (29)     sunflower network (1)    

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