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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreAbout your appointment
Last updated on Wednesday, February 19, 2020
Your first visit will be for an initial assessment with a clinician who practices Orthotics called an Orthotist. They are required to be registered with the Health and Care Professions Council (HCPC) and are professionals with a degree qualification in Prosthetics and Orthotics. As the Orthotist...
read moreDischarge Hospitality Centre Video
Last updated on Tuesday, April 9, 2024
Discharge Hospitality Centre (DHC) Video As part of our Patient Experience Strategy, we want to raise awareness of our discharge hospitality centre (DHC)! We want your discharge process to be as smooth as possible - and the DHC makes this possible! This video will take you on a tour of how t...
read moreNewly-diagnosed diabetes
Last updated on Friday, September 19, 2025
What is the study about? To further understand the development and progression of type 1 diabetes and to establish a resource to facilitate type 1 diabetes research. Who can take part? Newly diagnosed diabetic children aged 1-16 years of age, within 6 months of diagnosis. Siblings of newly...
read moreIncident update
Last updated on Wednesday, December 4, 2024
Statement on incident at Wirral University Teaching Hospital - updated on 04.12.24 A Wirral University Teaching Hospital spokesperson said: “We are currently in the process of reinstating our main clinical system following the cyber security incident last week. As we work through our recovery t...
read moreTests, Scans and Investigations
Last updated on Tuesday, July 21, 2026
We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...
read moreAbout your procedure
Last updated on Thursday, December 24, 2020
You should understand the benefits and the risks of the anaesthetic and the surgery which you are going to have. Anaesthesia The Royal College of Anaesthetists provides a range of patient information leaflets and short videos which are accessible using the links in the sidebar. These include:...
read moreChaplaincy and Spiritual Care
Last updated on Tuesday, November 18, 2025
How can the Chaplaincy & Spiritual Care Department help me? We are here to help you whether you are a patient, visitor or staff. If you are struggling with an issue or significant life event we are here to offer comfort, emotional and spiritual support for you and your family. We are here t...
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