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Needle Phobia

Last updated on Tuesday, April 9, 2024

Needle Phobia Video Do you have a fear of needles?  The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...

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Tag:   needle (2)     needle phobia (1)     clinical skills (2)     Patient Experience Strategy (29)     patient experience (3)     videos (4)     Mencap (2)     video (8)     film (2)     orientation film (3)     lealfet (1)     phobia (1)     fear (1)     injection (1)     blood (14)     phlebotomy (2)     clinical (8)     wirral (8)     learning disabilities (5)     learning disability (3)     information (9)     general information (5)     blood test (1)    

Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (3)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Emergency Department

Last updated on Sunday, March 17, 2024

To give your feedback for the Emergency Department (A&E) at Arrowe Park Hospital, please click on the department name below to be taken to the correct survey: Emergency Department (A&E) Children's Emergency Department

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Tag:   ED (2)     emergency (12)     Emergency Department (5)     a&e (4)     survey (10)     feedback (28)     experience (9)     arrowe park (11)     Arrowe Park Hospital (2)    

Sunflower

Last updated on Wednesday, March 20, 2024

The Sunflower Network (Hidden Disabilities) is an organisation that aims to raise awareness and provide support for individuals living with hidden disabilities. Hidden disabilities refer to conditions that are not immediately visible or apparent to others, such as chronic illnesses, mental heal...

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Tag:   Sunflowers (1)     sunflower (1)     hidden disability (1)     disabled (4)     disability (6)     network (1)     impaired (2)     impairment (3)     learning disabilities (5)     mental health (1)     lanyard (1)     Patient Experience Strategy (29)     sunflower network (1)