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Meet the Chair
Last updated on Thursday, March 14, 2024
Meet Tony Probbing, Tony has over 25 years of experience in the NHS, starting out as an occupational therapist. Throughout his career, he has managed a wide range of therapy and AHP professions, as well as specialist clinic areas such as critical care. Patient-centred care has always been h...
read moreBritish Sign Language
Last updated on Wednesday, March 13, 2024
Within the Patient Experience Strategy, there exists a dedicated Deaf Awareness initiative overseen by the Inclusive Promise Group. The chair of the Deaf Awareness group is Tony Probbing. During Deaf Awareness Week, we collaborated with the Merseyside Society for Deaf People (MSDP) to offer inva...
read moreSunflower
Last updated on Wednesday, March 20, 2024
The Sunflower Network (Hidden Disabilities) is an organisation that aims to raise awareness and provide support for individuals living with hidden disabilities. Hidden disabilities refer to conditions that are not immediately visible or apparent to others, such as chronic illnesses, mental heal...
read moreStakeholders
Last updated on Thursday, March 28, 2024
Stakeholder Collaboration By working closely with these stakeholders, we ensure that our initiatives are well-informed, inclusive, and responsive to the needs of our community. The Patient Experience Strategy is a collaborative effort involving a diverse range of stakeholders, including: Hos...
read moreWhat You Can Do While You’re in Hospital
Last updated on Wednesday, December 10, 2025
What You Can Do While You’re in Hospital Do what feels safe for you and follow the advice of your care team. If you’re able to get out of bed Sit out of bed for meals whenever possible Get dressed each day in your usual clothes Walk to the bathroom with support if needed Take short walk...
read moreYellow Wristbands: “Yellow Means Help”
Last updated on Wednesday, December 10, 2025
Yellow Wristbands: “Yellow Means Help” Yellow wristbands are used to quickly identify patients who may be at risk of falls or reduced mobility. This system helps staff, visitors, carers and patients to recognise when someone may: Need support to walk or transfer Be at higher risk of f...
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