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Wirral University Hospital NHS Foundation Trust

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Health Passports

Last updated on Wednesday, April 24, 2024

Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Ward Folders

Last updated on Monday, June 3, 2024

Introducing Ward Folders: Keeping Patients Informed and Empowered At Wirral University Teaching Hospital, we believe in putting patients first. That's why we've launched the Ward Folders project – an initiative designed to make your hospital stay as comfortable and informative as possible. W...

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Tag:   Ward Folders (3)     folder (1)     patient (16)     patient information (3)     ward (9)     wards (3)     safe (6)     medication (4)     flipbook (2)     phase 1 (1)     feedback (28)     discharge (9)     support (25)     leaving (1)     meal (3)     visiting (4)     wifi (1)     staff (9)     care (24)     routines (2)     hand hygeine (1)     hydrated (1)     falls (1)     prevention (2)     well (2)    

Surgical Elective Admissions Lounge (SEAL) video

Last updated on Wednesday, March 13, 2024

Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital.  The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...

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Tag:   SEAL (5)     sensory (2)     sensory room (1)     opening (1)     surgery (9)     surgical (4)     wuth charity (1)     wuth staff (1)     sensory suite (1)     anxiety (1)     video (8)     WUTH (1)     complex care (2)     learning disabilities (5)     learning disability (3)    

Prepare for an appointment

Last updated on Friday, December 27, 2024

Where do I go for my appointment? You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unless requested to do otherwise...

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Tag:   prepare (5)     appointment (26)     visit (6)     clinic (22)     medical (3)     treatment (4)     reception (1)    

Prepare for an appointment

Last updated on Friday, December 27, 2024

Where do I go for my appointment? / Attending your appointment You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unl...

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Tag:   prepare (5)     appointment (26)     cancel (10)     change (11)     book (14)     visit (6)     meeting (7)     clatterbridge (14)    

Prepare for an appointment

Last updated on Friday, June 22, 2018

Where do I go for my appointment? / Attending your appointment You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unl...

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Tag:   prepare (5)     instructions (1)     appointment (26)     choose & book (8)     clinic (22)     outpatient (6)     inpatient (4)     victoria (4)    

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