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Wirral University Hospital NHS Foundation Trust

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What are we looking for in a volunteer?

Last updated on Wednesday, December 4, 2024

Volunteering at Wirral University Teaching Hospitals can offer a great opportunity to give something back or broadening your experience to your local community. Hospitals are busy places that care for sick and critically ill patients and their families which can be challenging yet rewarding. To...

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Tag:   volunteer (11)     help (7)     assist (3)     help out (1)     care (26)     qualities (1)    

Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (17)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (10)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (3)    

Meet the Chair

Last updated on Wednesday, March 13, 2024

Inclusive Promise Group Chair Sophie Elwell Ward Manager – Ward 18 Tell us about yourself: I qualified as a Nurse 18 years ago; it is one of my proudest achievements. I have worked in Acute medicine, ITU and A&E, the community, Oncology, and I now manage an ENT & Surgical Ward here...

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Tag:   chair (5)     Inclusive (6)     promise (9)     promise groups (7)     Patient Experience Strategy (29)     Ward 18 (2)     Ward (1)     Ward Manager (1)     cancer (26)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (27)     negative (1)     survey (10)     Formal complaint (1)     PALS (2)     concern (5)     raise concern (1)     experience (10)    

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