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Patient Experience Strategy

Last updated on Tuesday, May 14, 2024

Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...

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Tag:   social media (5)     contacts (3)     stakeholders (3)     Patient Experience Strategy (29)     feedback (27)     Communication (6)     community (5)     strategy (5)     Carers (1)     patients (5)     volunteers (3)     collaborate (3)    

When to visit a pharmacy

Last updated on Wednesday, December 3, 2025

Pharmacists and chemists play a key role in providing quality healthcare to patients. Working in the community, primary care and hospitals, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of th...

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Tag:   pharmacy (5)     chemist (3)     over the counter (1)     painkiller (1)     prescription (2)     filled (1)     advice (8)     support (27)     confidential (1)     contraception (2)     needle (2)     pregnancy test (1)     medicine (5)     weight (1)     diabetes (15)    

Safeguarding

Last updated on Tuesday, July 21, 2026

What is safeguarding? Safeguarding means helping to keep people safe from harm, abuse, neglect, or exploitation. At Wirral University Teaching Hospital NHS Foundation Trust, we want everyone who uses our services to feel safe, respected, and supported. We work with patients, families, carers, a...

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Help Us Improve Care Together

Last updated on Tuesday, July 28, 2026

  Improvement For All Help Us Improve Care Together At Wirral University Teaching Hospital (WUTH), we are committed to continually improving the care and services we provide. Improvement For All is our approach to making healthcare better by listening to the people who matter most, our pati...

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Tag:   Survey (2)     experience (10)     improvement (2)     get involved (1)     improve (1)     care (26)     surgery (10)     pressure ulcer (1)     bed sore (2)     feedback (27)     difference (1)     pre-op (1)     pre op (1)     pre-operative (1)     call (1)     Communication (6)     leaflets (1)     inpatient (7)     information (10)     group (1)     idea (1)     journey (1)     patient (17)     carer (8)     family (2)     visiting (5)     nutrition (3)     hydration (2)     eating (2)     food (8)     drinking (1)     skin (10)     health (12)     healthy (1)     incontinence (4)     clean (2)     moving (1)     keep moving (1)     help (7)     inspection (1)     mattress (1)     ulcer (3)     SSKIN (1)     risk (1)     PALS (2)     ward (10)     wards (4)     flow (2)     admission (2)     transfer (2)     discharge (10)     challenge (1)     home (5)     support home (1)     workshops (1)     emergency department (1)     A&E (7)     ED (3)     urgent care (1)     UTC (1)     urgent treatment centre (1)     DHC (2)     Discharge hospitality centre (1)     safety (6)     patient safety (4)     Improvement for all (1)     Improvement team (1)     improvements (1)     community (5)     carers (7)     FFT (5)     friends and family test (1)    

Surveys

Last updated on Sunday, March 17, 2024

WUTH Surveys We are really committed to gaining our patient’s feedback. We strive for quality, keeping our patients informed and ensuring our performance is continuously improving and meeting our patient’s needs and standards. Read our dissent poster here.  To drive improvement, we use a selec...

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Tag:   survey (10)     feedback (27)     care (26)     cancer (26)     Inpatient (7)     clatterbridge (15)     arrowe park (11)     outpatient (6)     women's (6)     children's (5)     emergency (12)     a&e (4)     Emergency Department (5)     experience (10)    

How we support people with complex care needs

Last updated on Tuesday, July 14, 2026

We support people who may need extra help because of a learning disability, autism, Motor Neurone Disease (MND). We understand that everyone is different. We take time to get to know each person and find out what matters most to them. How We Can Help We can support people by: Listening to t...

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