Results for: "family"

The NHS Friends and Family Test

Last updated on Sunday, June 24, 2018

We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...

Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

Family History

Last updated on Wednesday, August 14, 2019

Within the Breast unit we also offer a family history clinic which is run by our breast care nurse Alison Mcgenity along with the support from our consultants. Family history clinics and assessments are under the national guidance, for entry into the family history  screening programme. This serv...

Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

Results of the Friends and Family Test Cards

Last updated on Tuesday, March 12, 2024

What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...

When to see sexual health services

Last updated on Thursday, November 21, 2019

Sexual health services are free and available to everyone, regardless of sex, age, ethnic origin and sexual orientation. If you have a disability and have special requirements, or if English is not your first language, you should make arrangements in advance. Who offers sexual health services a...

The Friends and Family Test Your Feedback Matters Poster

This document can also be found in: The NHS Friends and Family Test

Supporting Carers Pack for Family and Friends of People with Dementia