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Clatterbridge League of Friends
Last updated on Tuesday, March 19, 2019
What we do Clatterbridge Hospitals League of Friends has raised funds for the benefit of patients & staff at Clatterbridge Health Park for 65 years (1954-2019) How We Do It Clatterbridge Hospitals League of Friends has raised funds for the benefit of patients & staff at Clatterbridge H...
read moreThe NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read moreFriends and Family Test Cards
Last updated on Thursday, March 14, 2024
What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreResults of the Friends and Family Test Cards
Last updated on Tuesday, March 12, 2024
What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...
read moreMost Popular Surveys
Last updated on Sunday, March 17, 2024
Patient Feedback Survey Whether you are a patient, carer or visitor, let us know about your experience at WUTH. Click here to fill out the survey. Nutrition & Hydration Survey Tell us about the food during your stay in hospital by filling out this survey. Friends and family Tes...
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The Friends and Family Test Your Feedback Matters Poster
Modified: 19/04/2018 7:30PM | Download: The Friends and Family Test Your Feedback Matters PosterThis document can also be found in: The NHS Friends and Family Test