Results for: "what specific things will you do omt to ensure that the services you provide are client-centered"
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WUTH Videos
Last updated on Monday, June 24, 2024
WUTH Videos These are short informative films made by WUTH Patient Experience Strategy. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these films for a few important reasons: To ease worries: Hospitals can be scary and unf...
read moreEndoscopy Video
Last updated on Wednesday, March 13, 2024
Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide y...
read morePost Registration Application Process
Last updated on Wednesday, February 6, 2019
Module Application 2019Applying for funding to support the upskilling within your role The module application process has changed, Discuss with your line manager and identify the learning as part of your annual individual review. Please refer to the Trust HR & OD Education Policy If your...
read moreSupport Available
Last updated on Friday, December 27, 2024
Should any patient or visitor need assistance from the front entrance to a specific area for their hospital appointment, surgery or to visit a patient, you can pre book a volunteer assistant who will meet you at the main entrance and escort you to the area. A wheel chair can be provided if requir...
read moreWhy should i take PR classes?
Last updated on Wednesday, April 11, 2018
When a patient has a long-term breathing problem, such as chronic obstructive pulmonary disease (COPD) or another lung condition, they can find it difficult to do their normal daily activities without getting breathless. They may also find that they get tired very easily and often feel exhausted...
read moreReferral via Ear, Nose and Throat - The Hearing Assessment Appointment
Last updated on Wednesday, August 1, 2018
This appointment will last approximately 15 minutes. The audiologist will explain the procedure to. The procedures carried out during your appointment may feel slightly strange on occasion but they are entirely safe and do not cause any discomfort. The audiologist will look in your ears using an...
read moreOrientation Films
Last updated on Tuesday, March 12, 2024
Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide you...
read moreGathering Feedback
Last updated on Thursday, March 14, 2024
Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...
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