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Orientation Films

Last updated on Tuesday, March 12, 2024

Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide you...

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Tag:   endoscopy (6)     SEAL (5)     surgery (9)     surgical (4)     facilities (9)     video (8)     changing room (1)     waiting area (1)     orientation film (3)    

Surgical Elective Admissions Lounge (SEAL) video

Last updated on Wednesday, March 13, 2024

Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital.  The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...

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Tag:   SEAL (5)     sensory (2)     sensory room (1)     opening (1)     surgery (9)     surgical (4)     wuth charity (1)     wuth staff (1)     sensory suite (1)     anxiety (2)     video (8)     WUTH (1)     complex care (2)     learning disabilities (5)     learning disability (3)    

When to use a Walk-in Centre

Last updated on Wednesday, December 3, 2025

Walk-in Centres (WiC) are nurse-led facilities that provide assessment, treatment and advice for minor injuries and illnesses including: infection and rashes emergency contraception and advice bruises burns and strains coughs, colds and flu-like symptoms sore throats and earache hayfever...

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WUTH Videos

Last updated on Monday, June 24, 2024

WUTH Videos These are short informative films made by WUTH Patient Experience Strategy. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these films for a few important reasons: To ease worries: Hospitals can be scary and unf...

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Tag:   endoscopy (6)     SEAL (5)     surgery (9)     surgical (4)     videos (4)     discharge (9)     safe discharge (2)     discharge hospitality centre (1)     DHC (1)     Lounge (1)     FFT (4)     transport (20)     medication (4)     Haematology (4)     haemodialysis (4)     home care (9)     home therapy (3)     home haemodialysis (2)     Nurse (1)     Specialist nurse (1)     support (27)     food (7)     observations (1)     leadership (2)     patient stories (3)     Patient Experience Strategy (29)     social media (5)     PIFU (2)     BSL (4)     outpatients (5)     follow up (3)     patient information (3)     Patient initiated follow up (2)    

Health Passports

Last updated on Wednesday, April 24, 2024

Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...

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Tag:   carer (7)     carer passport (3)     health passport (2)     passport (1)     health and wellbeing (1)     health and wellbeing passport (2)     learning disabilities (5)     learning disability (3)     LD (1)     complex care (2)     dementia (4)     allergy (2)     allergies (2)     Communication (5)     communicate (3)     car park (5)     concessions (1)     ward (9)    

Signage

Last updated on Thursday, February 6, 2025

As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...

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