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Patient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read morePersonalised care planning
Last updated on Tuesday, April 30, 2019
Every patient with dementia has a dementia care bundle, this means they receive personalised nursing care to ensure that all appropriate assessments and care is given. The symbol at the top of this page is known as the Dementia Forget Me Not symbol, and is used on the patient information board o...
read moreAfter your operation
Last updated on Monday, November 30, 2020
Giving you the best pain relief afterwards to get you moving quicker Using breathing exercises or an incentive spirometer device to prevent chest infections Allowing you to start drinking earlier Reducing the time you have catheters and drips Reaching you exercises to help you recover after...
read moreEnhanced recovery after surgery (ERAS)
Last updated on Monday, November 30, 2020
Enhanced recovery is the name given to a programme that aims to get you back to your normal health as quickly as possible after a major operation. Hospital staff look at all the evidence of what you and they can do before, during and after your surgery to help give you the best chances for a quic...
read moreWUTH Videos
Last updated on Monday, June 24, 2024
WUTH Videos These are short informative films made by WUTH Patient Experience Strategy. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these films for a few important reasons: To ease worries: Hospitals can be scary and unf...
read moreMeet the Chair
Last updated on Thursday, March 14, 2024
Heather Saranjam-Gassab Matron
read moreCommunity Pharmacy at APH
Last updated on Friday, March 28, 2025
A Lloyd’s Pharmacy is located in a porter cabin outside the Cardiology Department by the side door of the Women and Children building. The telephone umber for the pharmacy is 0151 677 6449. Opening Times Monday - 08:30 - 22:00 Tuesday - 08:30 - 22:00 Wednesday - 08:30 - 22:00 Thursday - 08...
read moreMaternity care after previous loss
Last updated on Wednesday, September 4, 2024
The Tommy’s National Rainbow Clinic Study About Pregnant people who have had a previous stillbirth, neonatal death or late termination of pregnancy. What is involved? You will need to sign a study consent form Complete a set of questionnaires twice during your pregnancy More in...
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