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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (17)     feedback (27)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Discharge Hospitality Centre Video

Last updated on Tuesday, April 9, 2024

Discharge Hospitality Centre (DHC) Video As part of our Patient Experience Strategy, we want to raise awareness of our discharge hospitality centre (DHC)! We want your discharge process to be as smooth as possible - and the DHC makes this possible! This video will take you on a tour of how t...

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Tag:   discharge (10)     Estimated Date of Discharge (2)     safe discharge (2)     hospital (5)     leave (1)     home (5)     parking (12)     medicine (5)     pharmacy (5)     ward (10)     transport (20)     staff (9)     environment (2)     Arrowe Park Hospital (2)     arrowe park (11)     carer (8)     carers (7)     food (8)     drink (5)     nhs (3)    

Newborn Life Support (NLS)

Last updated on Wednesday, June 24, 2026

NLS equips healthcare professionals with the skills to assess and manage newborn infants requiring support immediately after birth. Course Structure 1-day face-to-face course Pre-course MCQ and course manual Who Can Attend Healthcare professionals involved in the care of newborn infant...

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Tag:   apnoea (2)     NLS (1)     Resuscitation (5)     newborn (2)     life (1)     support (27)     bradycardia (1)    

Paediatric Life Support (PLS) course

Last updated on Wednesday, June 24, 2026

PLS is an ALSG programme designed to improve outcomes for critically ill or injured children through a structured approach to emergency care. Course Structure Pre-course e-learning 1-day face-to-face course Who Can Attend Healthcare professionals involved in the care of children where...

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Tag:   PILS (1)     BLS (1)     EPALS (1)     APLS (2)     paediatric (6)     immediate (1)     life support (3)    

Advanced Paediatric Life Support (APLS)

Last updated on Wednesday, June 24, 2026

APLS provides advanced training in the recognition, treatment, and stabilisation of critically ill or injured children, using a structured ABCDE approach. Course Structure Pre-course e-learning 2-day face-to-face course Who Can Attend Healthcare professionals involved in the care of ac...

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Tag:   Advanced (1)     Paediatric (1)     Life Support (1)     APLS (2)     Emergency Medicine (1)     serious (1)     accident (5)    

Practical Support

Last updated on Tuesday, March 3, 2026

Bliss- Bliss are a service dedicated to supporting parents and families of babies born prematurely or sick. They have a number of great online resources through a dedicated website with parent information to support your journey through the neonatal unit and beyond. For information follow this li...

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Training

Last updated on Tuesday, August 25, 2026

Our library team offers a variety of different training sessions. We can arrange these to a date and time that suits your schedule. They can be in person, brought to your department, or via MS Teams. You can click on the links below to fill in a training request form.   Computers for the Terri...

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Tag:   training (6)