Results for: "what systems are used by the service to record/document complaints and outcomes of complaints"
440 pages found in the Patients and Visitors website ... Showing 440 pages.
Page results
Meet the Chair
Last updated on Thursday, March 14, 2024
Meet Tony Probbing, Tony has over 25 years of experience in the NHS, starting out as an occupational therapist. Throughout his career, he has managed a wide range of therapy and AHP professions, as well as specialist clinic areas such as critical care. Patient-centred care has always been h...
read moreMaking healthcare more accessible through Technology
Last updated on Monday, May 30, 2022
To ensure that as many patients as possible were reviewed during the COVID-19 pandemic, Wirral University Teaching Hospital (WUTH) implemented Video Consultations using the Attend Anywhere technology. Over 700 hours of consultations were done online in 2021, and over 2000 patients were contacted...
read moreWhat is a COPD exacerbation?
Last updated on Wednesday, April 18, 2018
An exacerbation is a flare up of COPD symptoms. The signs can include: Increased breathlessness (more than usual) Reduced walking distance Increase in coughing Changes in the amount/colour/thickness of phlegm Chest feeling tight New or increased wheeze If there two or more of these sy...
read moreCQC report praises Trust practice for infection prevention and control
Last updated on Tuesday, April 27, 2021
A Care Quality Commission (CQC) inspection at Wirral University Teaching Hospital Trust found ‘outstanding practice’ regarding infection, prevention and control. The unannounced visit by inspectors was carried out in February this year, focusing purely on infection prevention and control (IPC) a...
read moreX-ray
Last updated on Wednesday, December 27, 2023
X-ray is an imaging technique to show up abnormalities in bones and certain body tissue, such as breast tissue. An x-ray is the most common form of diagnostic examination used as it is a quick and painless method to diagnose many health conditions such as: Broken bones and fractures Early si...
read moreHaematology
Last updated on Wednesday, January 15, 2025
Haematology is the study of blood, the blood-forming organs and blood disease. The tests performed in this laboratory help in the diagnosis and treatment of conditions including: Leukaemia Anaemia Coagulation (clotting) disorders A broad range of haematological tests are performed in the...
read moreCQC find examples of ‘Outstanding’ work at Arrowe Park in Medical Care and Urgent and Emergency Care Services as ratings improve
Last updated on Friday, January 14, 2022
A Care Quality Commission (CQC) inspection at Wirral University Teaching Hospital Trust found some outstanding practice in Medical Care at Arrowe Park Hospital. The unannounced visit by inspectors was carried out on 19th and 20th October last year, focusing purely on Medical Care and Urgent and...
read moreHealth leaders urge people in Wirral to get boosted ahead of Christmas
Last updated on Wednesday, December 14, 2022
Two years on since the NHS delivered the world's first COVID jab, kickstarting the most successful vaccine programme in our history, health leaders in Wirral are calling on the public to get boosted ahead of Christmas. The autumn campaign, which started just three months ago has seen over 750,00...
read more