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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreBy Train
Last updated on Friday, June 22, 2018
The nearest train station is Green Lane railway station which is just under a mile away from the Health Centre. Merseytravel Telephone: 0151 227 5181 Website www.merseytravel.gov.uk or Traveline North West Telephone: 0871 200 2233Website: www.traveline-northwest.co.uk
read moreSignage
Last updated on Thursday, February 6, 2025
As part of the Patient Experience Strategy Welcome Promise vision ‘being made to feel at ease and re-assured’, one of the initial work streams identified by the Welcome Promise Group was to carry out a review of the existing Trust site maps available for patients. This was to ensure from a patien...
read moreChildren’s Emergency Department
Last updated on Friday, January 9, 2026
What We Do The Children’s Emergency Department is based at Arrowe Park Hospital. The department is open 24 hours a day, 7 days a week, 365 days a year. A dedicated team of doctors, nurses and support staff from both Emergency Care and Paediatrics work together in the department caring for chil...
read moreRenal services at Arrowe Park Hospital
Last updated on Saturday, February 24, 2018
The Renal Unit, based on ward 31 at Arrowe Park Hospital, is the main site for renal patients within the catchment area of Wirral, Chester and Ellesmere Port. Occasionally we have patients from North Wales. Ward 31 is a combined medical and renal unit. The unit has 19 stations and 2 isolation r...
read moreEarly Supported Discharge
Last updated on Friday, January 12, 2018
This service aims to facilitate the transition home from hospital following a stroke. The team are able to provide intensive rehabilitation in a patient’s home and patients could be seen up to five times a week by therapists as part of a seven day service. ESD is an alternative to inpatient reh...
read moreTests, Scans and Investigations
Last updated on Monday, February 9, 2026
We offer our patients a wide range of tests, scans and investigations. Diagnostic scans Diagnostic scans help give images of various parts of the body. You may also hear the term ‘radiology’ when talking about diagnostic scans. A number of scans are available from our hospitals in Wirral. Choo...
read moreBetter than ever care for our cancer patients
Last updated on Wednesday, August 2, 2023
Cancer patients are receiving better care than ever at Wirral University Teaching Hospital according to latest national survey results. People who were in-patients or day cases in April, May and June last year gave feedback on their experience of cancer care at the Trust’s Arrowe Park and Clatte...
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