Results for: "Family"
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The NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read moreFriends and Family Test Cards
Last updated on Thursday, March 14, 2024
What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...
read moreInformation for Family, Carers and Visitors
Last updated on Wednesday, December 10, 2025
Information for Family, Carers and Visitors Your encouragement makes a real difference. You can help by: Bringing comfortable day clothes and supportive footwear Bringing glasses, hearing aids or dentures to help independence Encouraging your loved one to sit up, get dressed and move safely...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreResults of the Friends and Family Test Cards
Last updated on Tuesday, March 12, 2024
What is Friends and Family Test (FFT)? The FFT is a quick anonymous survey that allows patients to give feedback on NHS services they have received. It asks "Overall, how was your experience of our service?" with responses ranging from very good to very poor. Patients can also leave comments exp...
read moreWhen to see sexual health services
Last updated on Wednesday, December 3, 2025
Sexual health services are free and available to everyone, regardless of sex, age, ethnic origin and sexual orientation. If you have a disability and have special requirements, or if English is not your first language, you should make arrangements in advance. Who offers sexual health services a...
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The Friends and Family Test Your Feedback Matters Poster
Modified: 19/04/2018 7:30PM | Download: The Friends and Family Test Your Feedback Matters PosterThis document can also be found in: The NHS Friends and Family Test