Results for: "work with us"
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How to cancel an appointment
Last updated on Friday, June 22, 2018
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreEvaluation and Feedback
Last updated on Thursday, February 26, 2026
We are constantly striving to improve the experience for our students’ nurses and ask them to complete an evaluation form. Following this, we send evaluation letters back to our teams and celebrate what we do well whilst looking at ways to improve to give student nurses the best experience whils...
read moreThe NHS Friends and Family Test
Last updated on Sunday, June 24, 2018
We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...
read morePlanning to get you home
Last updated on Thursday, February 22, 2024
We know that patients recover best at home, so that’s why we start planning for your return home as soon as you arrive in hospital. If you come in to stay overnight with us, we'll issue you with a ‘Ticket Home’ which details all the conversations that you’ll have while you're with us, that will...
read moreProcedures
Last updated on Monday, May 20, 2024
An endoscopy is a medical procedure that involves the use of an instrument called an endoscope to examine the interior of the body. The endoscope is a flexible tube with a light and camera attached to it that can be inserted into the body through natural openings, such as the mouth, nose, or bott...
read moreGet in touch
Last updated on Tuesday, March 14, 2023
If you want to ask us a question, or make a comment about our Trust, there are a number of ways for you to get in contact: Switchboard: 0151 6785111 If you have a compliment or concern please contact the Patient Experience Team. For information click Patient Experience Team under the Relate...
read moreFormal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreSocial Media
Last updated on Thursday, March 14, 2024
For updates on the Patient Experience Strategy please follow us on our socials: Patient Wuth | Facebook WUTH Patient Experience (@PatientWuth) / Twitter Patient WUTH (@patientwuth) • Instagram photos and videos patientwuth (@patientwuth) | TikTok Patient Wuth - YouTube Patient WUTH (@patien...
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