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CQC Surveys
Last updated on Sunday, March 17, 2024
The CQC (Care Quality Commission) are an independent regulator (the people who check) of hospitals, care homes and other health services are good enough. They do regular checks and surveys to make sure these places are safe and treating people properly. One of their surveys is called the Nationa...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read morePlanning to get you home
Last updated on Thursday, February 22, 2024
We know that patients recover best at home, so that’s why we start planning for your return home as soon as you arrive in hospital. If you come in to stay overnight with us, we'll issue you with a ‘Ticket Home’ which details all the conversations that you’ll have while you're with us, that will...
read moreArrowe Park Acute Stroke Unit
Last updated on Friday, January 12, 2018
Each year, an estimated 700 people in the Wirral and Cheshire area will suffer a stroke and be admitted to hospital. Our Stroke patients are brought in through our Emergency Department at Arrowe Park Hospital as emergency cases and are directly admitted to the Acute Stroke Unit on Ward 23. Ward...
read moreSurveys
Last updated on Sunday, March 17, 2024
WUTH Surveys We are really committed to gaining our patient’s feedback. We strive for quality, keeping our patients informed and ensuring our performance is continuously improving and meeting our patient’s needs and standards. Read our dissent poster here. To drive improvement, we use a selec...
read moreNon-Specific Rapid Diagnosis Team
Last updated on Friday, May 24, 2024
The Non-Specific Rapid Diagnosis Service (NS RDS) is part of the NHS Cancer Programme to speed up cancer diagnosis and improve patient’s experience. The intended cohort for NS RDS would be those patients with concerning symptoms suspicious of a cancer diagnosis but not fitting into a ‘site specif...
read moreSlit Lamp Biomicroscopy
Last updated on Monday, August 18, 2025
Slit lamp biomicroscopy (SLB) is an examination technique used when adequate retinal examination cannot be obtained using digital photography. There are several reasons why a patient may get a non-assessable result from the digital screening examination, one example is that the lens of the eye c...
read moreTrust Announced as HSJ Patient Safety Awards Finalists
Last updated on Friday, June 23, 2023
Wirral University Teaching Hospital has been shortlisted for a HSJ Patient Safety Award for a project helping adults with autism who are undergoing elective surgery. The Trust has been shortlisted in the Learning Disabilities Initiative of the Year category of the awards for its Supporting Treat...
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