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Surveys

Last updated on Sunday, March 17, 2024

WUTH Surveys We are really committed to gaining our patient’s feedback. We strive for quality, keeping our patients informed and ensuring our performance is continuously improving and meeting our patient’s needs and standards. Read our dissent poster here.  To drive improvement, we use a selec...

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Tag:   survey (10)     feedback (26)     care (25)     cancer (26)     Inpatient (7)     clatterbridge (14)     arrowe park (11)     outpatient (6)     women's (6)     children's (5)     emergency (12)     a&e (4)     Emergency Department (5)     experience (9)    

Yellow Wristbands: “Yellow Means Help”

Last updated on Wednesday, December 10, 2025

Yellow Wristbands: “Yellow Means Help” Yellow wristbands are used to quickly identify patients who may be at risk of falls or reduced mobility. This system helps staff, visitors, carers and patients to recognise when someone may: Need support to walk or transfer Be at higher risk of f...

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Tag:   Yellow (1)     wristband (1)     yellow wristband (1)     mobility (1)     support (27)     status (1)     care (25)     extra care (1)     safe (8)     move (2)     movement (3)     patient movement (1)     harm (1)     preventing harm (1)     visual (3)     encouragement (1)     fall (2)     falls (2)     falling (1)     walk (2)     transfer (1)     Staff (2)     reduced mobility (1)     carers (6)     visitor (4)    

Remember: A&E is for emergencies and life threatening illnesses only

Last updated on Wednesday, December 3, 2025

When you're unwell, sometimes choosing the right service to help treat you can feel confusing or worrying. No one wants to waste NHS resources, so knowing who to see in order to help you can be useful, especially at a time when you're feeling poorly. Below are the services you have to choose from...

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Tag:   nhs (3)     emergency (12)     options (1)     services (4)     pharmacy (5)     GP (5)     walk in (1)     walk-in (2)     a&e (4)     self medication (1)     home care (9)    

Home Haemodialysis Video

Last updated on Wednesday, March 13, 2024

The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...

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Tag:   video (8)     home care (9)     home therapy (3)     home team (2)     Haematology (4)     haemodialysis (4)     home haemodialysis (2)     HHD (1)     dialysis (3)     patient story (5)     Patient Experience Strategy (29)     aftercare (1)     supported (2)    

Health Passports

Last updated on Wednesday, April 24, 2024

Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...

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Tag:   carer (7)     carer passport (3)     health passport (2)     passport (1)     health and wellbeing (1)     health and wellbeing passport (2)     learning disabilities (5)     learning disability (3)     LD (1)     complex care (2)     dementia (4)     allergy (2)     allergies (2)     Communication (5)     communicate (3)     car park (5)     concessions (1)     ward (9)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

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