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Patient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read moreHow to cancel an appointment
Last updated on Friday, December 27, 2024
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreHow to cancel an appointment
Last updated on Friday, December 27, 2024
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreImproving your fitness for surgery
Last updated on Monday, July 6, 2020
Having surgery puts stress on your body. There are ways that we can help you prepare for this. Following some simple steps will help to reduce your chance of complications and improve your chances of being healthy and well during and after surgery, as well as your long-term health. Taking an a...
read moreHow to cancel an appointment
Last updated on Friday, June 22, 2018
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreHow to cancel an appointment
Last updated on Friday, June 22, 2018
There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it. Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...
read moreChronic Lung Disease
Last updated on Wednesday, April 14, 2021
The service provides care to babies, children and their families, who require oxygen therapy at home. Oxygen saturation studies are undertaken at home for children presenting symptoms of obstructive sleep apnoea. The service managers the BCG programme for neonates and children who fall into the...
read moreSmoking
Last updated on Thursday, February 21, 2019
Stopping smoking for just 4 weeks reduces your chance of getting a chest infection or wound infection and increases your chances of being able to get home sooner after your operation healthy and well. We know it isn’t an easy thing to do but there is help available. Look at the NHS choices webs...
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