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Wirral University Hospital NHS Foundation Trust

Results for: "private patient"

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Welcome Workstreams

Last updated on Monday, June 3, 2024

Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...

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Tag:   welcome (4)     patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     video (8)     ward (9)     department (1)     workstream (1)     Ward folder (2)     Signage (1)     Wayfinding (1)     access (5)     accessibility (4)     collaborate (3)    

Home Haemodialysis Video

Last updated on Wednesday, March 13, 2024

The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (26)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Dissent Posters

Last updated on Tuesday, April 2, 2024

What is a Dissent Poster? NHS hospitals are required to display dissent posters in prominent locations, such as waiting areas or patient wards. These posters inform patients of their right to refuse care or treatment from a particular person involved in their care, should they have any concerns....

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Tag:   cqc (2)     Dissent (3)     survey (10)     maternity (2)     children (18)     young person (1)     patient (16)     experience (9)     Urgent (3)     emergency (12)     Inpatient (7)     adult (1)    

Ward Folders

Last updated on Monday, June 3, 2024

Introducing Ward Folders: Keeping Patients Informed and Empowered At Wirral University Teaching Hospital, we believe in putting patients first. That's why we've launched the Ward Folders project – an initiative designed to make your hospital stay as comfortable and informative as possible. W...

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Tag:   Ward Folders (3)     folder (1)     patient (16)     patient information (3)     ward (9)     wards (3)     safe (8)     medication (4)     flipbook (2)     phase 1 (1)     feedback (26)     discharge (9)     support (27)     leaving (1)     meal (4)     visiting (4)     wifi (1)     staff (9)     care (25)     routines (2)     hand hygeine (1)     hydrated (1)     falls (2)     prevention (2)     well (2)    

Video Library

Last updated on Thursday, March 28, 2024

WUTH Video Library Empowering Knowledge for Your Healthcare Journey Explore our video library, organised into four distinct sections: WUTH Videos Created based on feedback from the Patient Experience Strategy. Click the link provided to learn more. National Videos Offering information sou...

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Wirral University Teaching Hospital’s £2 million Da Vinci Xi Robot to benefit patients by reducing waiting times for planned elective and cancer patient surgery

Last updated on Tuesday, May 23, 2023

A state-of-the-art £2 million Da Vinci robot has been installed at the Cheshire and Merseyside Surgical Centre at Clatterbridge Hospital, allowing more patients to be treated, including those with cancer. The new robot will be used in a range of elective surgical planned procedures including can...

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)