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Wirral University Hospital NHS Foundation Trust

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Patient Experience Strategy

Last updated on Tuesday, May 14, 2024

Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...

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Tell us what you think

Last updated on Friday, April 20, 2018

The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...

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Current Documents (including Trust Objectives)

Last updated on Thursday, March 28, 2024

The Trust regularly provide update reports across a variety of its internal reporting mechanisms. These seek not only to comply with national and commissioner reporting requirements, but to inform Trust colleagues on the current Trust’s position with regards to diversity and inclusion matters and...

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Catering

Last updated on Thursday, June 13, 2024

The Catering Department at Wirral University Teaching Hospital has recently gone through a number of changes and also now looking at new and exciting initiatives, including patient menu and a range of staff and public services. As result there are many new positive actions already completed or p...

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Urogynaecology and Pelvic Floor Clinic

Last updated on Friday, June 6, 2025

We offer a comprehensive service for women of all ages who suffer with bladder and bowel incontinence and prolapse of the genital organs. This service works in tandem with the Wirral Integrated Continence Service. In addition to providing a specialist service for women with recurrent prolapse, w...

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Tag:   Urogynaecology (1)     Pelvic Floor (1)     Pelvic (1)     Floor (1)     bladder (6)     urinary (2)     UTI (2)     keyhole (2)     incontinence (3)     Cystoscopy (1)     botox (2)    

CQC Surveys

Last updated on Sunday, March 17, 2024

The CQC (Care Quality Commission) are an independent regulator (the people who check) of hospitals, care homes and other health services are good enough. They do regular checks and surveys to make sure these places are safe and treating people properly. One of their surveys is called the Nationa...

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Tag:   cqc (2)     care (24)     Care Quality Commission (1)     Dissent (3)     feedback (28)     Surveys (3)     Reports (1)    

Volunteers

Last updated on Thursday, March 28, 2024

Make a difference this year Enhance patient experiences at WUTH! At Wirral University Teaching Hospital, we have dedicated volunteers that are here to help you. All our incredible volunteers make a real difference in our Trust.  Do you want to help the Patient Experience Strategy? We are look...

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Tag:   volunteer (11)     volunteers (3)     volunteering (3)     wuth (4)     surveys (1)     survey (10)     patient (16)     welcome (4)     welcoming (1)    

Planning to get you home

Last updated on Thursday, February 22, 2024

We know that patients recover best at home, so that’s why we start planning for your return home as soon as you arrive in hospital. If you come in to stay overnight with us, we'll issue you with a ‘Ticket Home’ which details all the conversations that you’ll have while you're with us, that will...

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Tag:   going home (1)     discharge (9)     hospital (3)     checking out (1)     Estimated Date of Discharge (2)     EDD (1)