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Patient Experience Strategy

Last updated on Tuesday, May 14, 2024

Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...

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Tag:   social media (5)     contacts (3)     stakeholders (3)     Patient Experience Strategy (29)     feedback (27)     Communication (6)     community (5)     strategy (5)     Carers (1)     patients (5)     volunteers (3)     collaborate (3)    

Help Us Improve Care Together

Last updated on Tuesday, July 28, 2026

  Improvement For All Help Us Improve Care Together At Wirral University Teaching Hospital (WUTH), we are committed to continually improving the care and services we provide. Improvement For All is our approach to making healthcare better by listening to the people who matter most, our patients,...

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Tag:   Survey (2)     experience (10)     improvement (2)     get involved (1)     improve (1)     care (26)     surgery (10)     pressure ulcer (1)     bed sore (2)     feedback (27)     difference (1)     pre-op (1)     pre op (1)     pre-operative (1)     call (1)     Communication (6)     leaflets (1)     inpatient (7)     information (10)     group (1)     idea (1)     journey (1)     patient (17)     carer (8)     family (2)     visiting (5)     nutrition (3)     hydration (2)     eating (2)     food (8)     drinking (1)     skin (10)     health (12)     healthy (1)     incontinence (4)     clean (2)     moving (1)     keep moving (1)     help (7)     inspection (1)     mattress (1)     ulcer (3)     SSKIN (1)     risk (1)     PALS (2)     ward (10)     wards (4)     flow (2)     admission (2)     transfer (2)     discharge (10)     challenge (1)     home (5)     support home (1)     workshops (1)     emergency department (1)     A&E (7)     ED (3)     urgent care (1)     UTC (1)     urgent treatment centre (1)     DHC (2)     Discharge hospitality centre (1)     safety (6)     patient safety (4)     Improvement for all (1)     Improvement team (1)     improvements (1)     community (5)     carers (7)     FFT (5)     friends and family test (1)    

Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

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Tag:   FFT (5)     Friends and family test (3)     feedback (27)     demographic question (1)     Patient Experience Strategy (29)     experience (10)     patients (5)    

Wirral University Teaching Hospital’s £2 million Da Vinci Xi Robot to benefit patients by reducing waiting times for planned elective and cancer patient surgery

Last updated on Tuesday, May 23, 2023

A state-of-the-art £2 million Da Vinci robot has been installed at the Cheshire and Merseyside Surgical Centre at Clatterbridge Hospital, allowing more patients to be treated, including those with cancer. The new robot will be used in a range of elective surgical planned procedures including can...

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Stakeholders

Last updated on Thursday, March 28, 2024

Stakeholder Collaboration By working closely with these stakeholders, we ensure that our initiatives are well-informed, inclusive, and responsive to the needs of our community. The Patient Experience Strategy is a collaborative effort involving a diverse range of stakeholders, including: Hos...

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Tag:   Mencap (2)     ageuk (1)     wirral (7)     healthwatch (2)     healthwatch wirral (2)     wired (1)     wmo (1)     wirral multicultural organisation (1)     The brain charity (1)     Brain charity (1)     stakeholders (3)     volunteer (11)     governance (3)     governors (2)     Patient Experience Strategy (29)     patients (5)    

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