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Patient Experience Strategy

Last updated on Tuesday, May 14, 2024

Patient Experience Strategy at WUTH At Wirral University Teaching Hospital (WUTH), we are committed to delivering exceptional patient experiences. Our Patient Experience Strategy, launched in 2021 and running through 2026, aims to continuously improve the quality of care and services we provide...

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Tag:   social media (5)     contacts (3)     stakeholders (3)     Patient Experience Strategy (29)     feedback (28)     Communication (5)     community (5)     strategy (5)     Carers (1)     patients (5)     volunteers (3)     collaborate (3)    

Patient Messages

Last updated on Tuesday, March 14, 2023

This form is only for contacting inpatients at Arrowe Park or Clatterbridge Hospitals. Your message will be received by our Patient Relations Team staff, who will print it out and hand deliver it to the patient. Please note that we cannot guarantee any times for delivery of the message and we reg...

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Patient Portal

Last updated on Friday, August 16, 2024

Getting Started with the Portal    How do patients access the patient portal? Patients will receive invitations to join the Portal upon activity within their electronic patient records, which usually is an upcoming appointment, provided they have a registered mobile phone number. Registration...

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Patient Initiated Follow Up (PIFU)

Last updated on Monday, June 24, 2024

Patient Initiated Follow Up (PIFU) Enhancing Patient Experience with BSL Interpreting Welcome to the first-ever BSL video - Patient Initiated Follow Up (PIFU) from Wirral University Teaching Hospital (WUTH)! We are excited to introduce this new initiative designed to improve patient experienc...

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Tag:   BSL (4)     deaf (6)     deafness (5)     Deaf awareness (2)     hearing (14)     hearing loss (9)     hearing aid (8)     hearing assistance (3)     Hearing Aid Repair Clinics (2)     british sign language (2)     PIFU (2)     patient (16)     patient information (3)     Patient initiated follow up (2)     follow up (3)     appointment (26)     Schedule (1)     healthcare (1)     convenience (5)     efficiency (2)     feedback (28)     interpretation (4)     Translation (4)     translate (2)     planned care (1)     victoria central (1)     system (1)     doctor (7)     appointments (1)     outpatient (6)     outpatients (5)     health (12)     routines (2)     carer (7)     flare up (1)     treatment (4)     waiting (2)     waiting times (2)     carbon footprint (1)     enviroment (1)     clinical (8)     clinician (1)     waiting list (1)     contact (10)     post (2)     email (4)     symptoms (1)     information pack (1)     pathway (1)     pathways (1)     priority (1)     condition (1)     nurse (5)     discharge (9)     GP (5)     gp referral (1)    

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