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Wirral University Hospital NHS Foundation Trust

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Get ready for the day of surgery

Last updated on Monday, November 30, 2020

Your admission letter will detail the time and location of your operation; this can take place at either Arrowe Park Hospital or Clatterbridge Hospital. Please ensure you read this carefully as it contains information which will help to ensure your surgery goes ahead as planned. Please contact u...

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Daycase Surgery

Last updated on Monday, November 30, 2020

It’s very important that you play an active role in your recovery while following the advice and guidance of your clinical team. Depending on what surgery you are having, complete recovery may take many weeks. Don’t worry if some days go better than others, as this is normal. The following steps...

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Inpatient surgery

Last updated on Monday, November 30, 2020

It’s very important that you play an active role in your recovery while following the advice and guidance of your clinical team. Depending on what surgery you are having, complete recovery may take many weeks. Don’t worry if some days go better than others, as this is normal. The following steps...

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How It Started

Last updated on Thursday, March 14, 2024

In 2021 the Patient Experience Strategy at Wirral University Teaching Hospital (WUTH) was divided into two main elements: the patient experience vision and the delivery plan. The process began with a kick-off meeting to define the approach for developing the strategy. This was followed by a seri...

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Tag:   vote (1)     voting (1)     patient (17)     Patient Experience Strategy (29)     workshop (2)     staff (9)     board of directors (1)     promise (9)     carers (7)     volunteers (3)    

Patient Experience Strategy Promise Groups

Last updated on Thursday, March 14, 2024

Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...

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Tag:   patient (17)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     Welcome (2)     safe (8)     Inclusive (6)     care (26)     supported (2)     stakeholders (3)     feedback (27)    

Welcome Promise Group

Last updated on Thursday, March 14, 2024

Welcome Promise "Being made to feel at ease and reassured"   Are You Passionate About Making a Difference? At Wirral University Teaching Hospital (WUTH), we understand the importance of creating a warm and welcoming environment for our patients, visitors, carers, and staff members. That's w...

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Inclusive Promise Group

Last updated on Thursday, March 14, 2024

Inclusive Promise "Listening to me and respecting me as an individual"   Are You Committed to Delivering Personalised Care? At Wirral University Teaching Hospital (WUTH), we recognise that every individual who walks through our doors has unique needs, preferences, and circumstances. That's...

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Safe Promise Group

Last updated on Thursday, March 14, 2024

Discover the Safe Promise: "Feeling safe and having trust in the staff." If you're enthusiastic about upholding this commitment for our patients, why not become part of the Safe Promise group? This group consists of patients, caregivers, WUTH staff from various levels and job titles, HealthWatc...

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