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Wirral University Hospital NHS Foundation Trust

Results for: "proprety card"

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Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

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Contacting us about your appointment

Last updated on Tuesday, April 16, 2024

Queries about appointments should be made direct to the department by calling the number on your appointment card or letter. If you cannot find this number, call the Trust switchboard on 0151 678 5111. If you can no longer make your appointment please let us know at least 24 hours in advance so...

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Tag:   contact (10)     appointment (26)     meeting (7)     change (11)     cancel (10)     booking (14)     book (15)    

Personalised care planning

Last updated on Tuesday, April 30, 2019

Every patient with dementia has a dementia care bundle, this means they receive personalised nursing care to ensure that all appropriate assessments and care is given.  The symbol at the top of this page is known as the Dementia Forget Me Not symbol, and is used on the patient information board o...

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Tag:   dementia (4)     mind (3)     carer (7)     staff (9)     emergency (12)     forget (3)     brain (4)    

Refreshment Facilities

Last updated on Monday, May 11, 2026

Each of our sites has different refreshment facilities.  This includes cafes and restaurants as well as vending facilities where you can purchase light snacks, meals and drinks 24 hours a day.  Our restaurants at Arrowe Park and Clatterbridge Hospitals offer clean, spacious, air conditioned and...

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Tag:   firtrees (1)     bowmans (1)     bowman's (1)     firtree's (1)     annabel's (1)     annabels (1)     cafe (6)     food (7)     meal (4)     refreshments (5)     facilities (9)     lunch (1)     snacks (1)     drinks (1)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

Online Payments

Last updated on Monday, July 14, 2025

Automated Payment Services Payments can now be made to Wirral University Teaching Hospital NHS Foundation Trust 24 hours a day using the various links identified below. All payments are secured and encrypted using the latest technology to ensure your payment details are protected to prevent cre...

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Sunflower

Last updated on Wednesday, March 20, 2024

The Sunflower Network (Hidden Disabilities) is an organisation that aims to raise awareness and provide support for individuals living with hidden disabilities. Hidden disabilities refer to conditions that are not immediately visible or apparent to others, such as chronic illnesses, mental heal...

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