Results for: "people first health care reviews and feedback"
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Surveys
Last updated on Sunday, March 17, 2024
WUTH Surveys We are really committed to gaining our patient’s feedback. We strive for quality, keeping our patients informed and ensuring our performance is continuously improving and meeting our patient’s needs and standards. Read our dissent poster here. To drive improvement, we use a selec...
read moreHealth Passports
Last updated on Wednesday, April 24, 2024
Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...
read moreCare Standards
Last updated on Friday, April 20, 2018
The Care Quality Commission (CQC) is the government body which regulates all health and social care providers. As an NHS Trust we are required to meet the CQC’s ‘Essential Standards of Quality and Safety’. These are a set of 16 regulations which define what patients should expect to experience w...
read moreTell us what you think
Last updated on Thursday, February 19, 2026
The views of our patients are very important to us as it helps us understand how successful we are in delivering services that meet and exceed the expectations of patients, as well as their relatives and carers. We use feedback from patients to celebrate our strengths as well as understanding an...
read morePatient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read moreSupport and Advice
Last updated on Friday, November 26, 2021
Kickstart your health Healthy changes start with little changes. Whether you want to lose weight, get active or quit smoking, Better Health is here with lots of free tools and support. You can also find simple ways to lift your mood with Every Mind Matters. There has never been a better time...
read moreDementia Care
Last updated on Monday, September 22, 2025
Our aim at Wirral University Teaching Hospitals is to continually improve dementia care and deliver outstanding compassionate, person-centred care. What is dementia? The term ‘dementia’ describes a set of symptoms that include loss of concentration and memory problems, mood and behaviour change...
read moreHealth Care Support Worker Stories
Last updated on Tuesday, May 14, 2024
In this section you can read about the stories of some of our fantastic Health Care Support Workers.
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