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Wirral University Hospital NHS Foundation Trust

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The NHS Friends and Family Test

Last updated on Sunday, June 24, 2018

We want to make sure that you have the best possible experience of care with us. So it’s extremely important that you let us know how well we're performing. The NHS Friends and Family Test is an easy-to-understand question that we are asking our patients. Why is the NHS Friends and Family Test i...

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Tag:   health communications (1)     friends (2)     family (1)     feedback (28)     our service (2)     patients (5)    

Admissions to Clatterbridge Hospital

Last updated on Monday, October 5, 2020

Your day will start in either the Leverhulme Day Surgery unit, Ward M2 Surgery or M2 Orthopaedics. Your admission letter will state what time you should arrive and where to go. After you have registered you will wait in the reception area and you will be taken into the unit/ward. You will be see...

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Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)    

Waiting Times

Last updated on Friday, April 20, 2018

It is your right to access our services within maximum waiting times we have set by the NHS Constitution.   This means you have the right to start consultant-led treatment within 18 weeks from referral, or to be seen by a specialist within two weeks of GP referral for a suspected cancer. If for...

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Tag:   waiting (2)     queue (1)     referral (3)     treatment (4)    

Managing pain

Last updated on Friday, December 6, 2024

Managing Pain The old-fashioned treatment for generalised joint & muscle pain, also known as chronic pain, was bed rest for weeks or months on end. We now know this is the worst possible approach. Exercise and continuing to work are key to recovery. Resting all day may not always be the bes...

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Covid/System Pressures

Last updated on Monday, January 10, 2022

Monday 10 January 2022 All NHS services are currently under severe pressure. Clear and transparent communication is required to inform the public of the challenges that the NHS is facing and the likely impact on care giving, as well as the processes in place to ensure safety while prioritising t...

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Interview

Last updated on Wednesday, November 17, 2021

If we think that there may be a role available for you we will invite you for an interview in order to work out whether you will be suitable for the role. If you are offered the role then a number of pre-employment checks will be made including one reference from the referees provided on your for...

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