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Wirral University Hospital NHS Foundation Trust

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Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)    

Raise a Concern, Speak Out Safely

Last updated on Friday, January 19, 2024

At WUTH, we are committed to achieving the highest possible standards of service for the benefit of our patients and staff. However, where standards are not meeting demands, we expect staff to be able to raise concerns. We are supportive of colleagues who have concerns regarding possible danger...

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Tag:   safety (4)     speak out (1)     raise (2)     awareness (3)     concern (5)     issue (3)     problem (2)    

Help

Last updated on Wednesday, August 15, 2018

Here you will find some useful documents that can help you if you have a problem with your Hearing Aid before you contact the Audiology Department.  

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Vestibular Rehabilitation

Last updated on Tuesday, July 24, 2018

We provide a service for people needing Vestibular Rehabilitation after they have been referred to us via their GP or the ENT (Ear, Nose and Throat ) Department. If you feel you have a problem with your balance, you should contact your GP.

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When should I contact Audiology if I have an issue with my hearing aid?

Last updated on Wednesday, August 1, 2018

Some of the issues you may experience with your hearing aid may be resolved by you. Click the helpful quick check flowchart below to see if it's a problem you can solve on your own or whether you need more expert help. Alternatively, you can read our troubleshooting chart for more assistance.

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Tag:   hearing (13)     aid (1)     fitting (4)     sound (9)     test (9)     contact (9)    

Erectile Dysfunction Service

Last updated on Thursday, April 19, 2018

This service is available for all men who suffer from erectile difficulties or conditions associated with erectile problems. Our clinic is held at Clatterbridge Hospital every Thursday morning. To access this service, patients must initially report to their GP. Together with our Trust guidelines...

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Tag:   men (2)     penis (2)     dysfunction (1)     erect (1)     erectile (1)     medication (3)     counselling (2)     stress (1)    

Resources to support quality activities

Last updated on Tuesday, November 16, 2021

Below we have compiled a selection of key resources to support quality assurance activities. All links to these resources can be found in the 'Related Links' section on the left of this page. If you would like to suggest additions to this selection, please contact us.  The CASP Checklist...

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Tag:   resources (2)     learn (3)     job (8)     train (10)     quality (3)    

Urogynaecology and Pelvic Floor Clinic

Last updated on Friday, July 16, 2021

We offer a comprehensive service for women of all ages who suffer with bladder and bowel incontinence, and prolapse of the genital organs, working in tandem with the Wirral Integrated Continence Service. In addition we provide a tertiary level service for women with recurrent prolapsed and we ar...

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Tag:   Urogynaecology (2)     gynaecological (2)     gynae (4)     gynaecology (4)     bladder urology (2)     urine (5)     incontinence (3)     bowel (8)     pelvic (2)     prolapse (1)     frequency (1)     urgency (1)     toilet (1)