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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Change an appointment

Last updated on Friday, June 22, 2018

Reminder service/Confirmation service To reduce waiting times and provide a more efficient service we have introduced a reminder service for some specialties. You may be contacted approximately 7 days before your appointment and asked to confirm your attendance. If you are not able to attend the...

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Tag:   change (11)     alter (1)     rebook (3)     choose & book (8)     clinic (22)     appointment (26)    

Change an appointment

Last updated on Friday, December 27, 2024

Reminder service/Confirmation service To reduce waiting times and provide a more efficient service we have introduced a reminder service for some specialties. You may be contacted approximately 7 days before your appointment and asked to confirm your attendance. If you are not able to attend the...

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Tag:   appointment (26)     book (14)     cancel (10)     change (11)     doctor (6)    

Change an Appointment

Last updated on Friday, December 27, 2024

Reminder service/Confirmation service To reduce waiting times and provide a more efficient service we have introduced a reminder service for some specialties. You may be contacted approximately 7 days before your appointment and asked to confirm your attendance. If you are not able to attend the...

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Tag:   change (11)     book (14)     booking (14)     appointment (26)     rearrange (1)     attend (5)     attendance (2)    

Change an appointment

Last updated on Friday, June 22, 2018

Reminder service/Confirmation service To reduce waiting times and provide a more efficient service we have introduced a reminder service for some specialties. You may be contacted approximately 7 days before your appointment and asked to confirm your attendance. If you are not able to attend the...

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Tag:   change (11)     appointment (26)     book (14)     cancel (10)     booking (14)     clinic (22)    

Gynaecological Urgent Suspected Cancer Clinic

Last updated on Monday, March 10, 2025

This page gives details of the services that the clinic provides and what you can expect when you attend.   Location of the Gynaecological Urgent Suspected Cancer Clinic You will find us in the Gynaecology Department of the Women and Children’s Hospital.  When you arrive, please check in with...

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How to cancel an appointment

Last updated on Friday, June 22, 2018

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     rebook (3)     change (11)     appointment (26)     choose & book (8)     visit (6)     clinic (22)    

How to cancel an appointment

Last updated on Friday, December 27, 2024

There will be a number to telephone at the top of your confirmation letter if you wish to cancel your appointment or no longer need it.  Please let us know as soon as possible if you are not able to attend your appointment so it can be given to someone else and not wasted and we can arrange a ne...

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Tag:   cancel (10)     appointment (26)     change (11)     book (14)     booking (14)     clinic (22)     check in (2)