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Wirral University Hospital NHS Foundation Trust

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Dr Azza Abdelrahman, Consultant Biomedical Scientist

Last updated on Tuesday, February 11, 2025

In school I loved biology, I was fascinated by microorganisms, and I knew I wanted to go into medicine so I took a degree it in. In the fourth year we had microbiology as a subject and I found my passion. Microbiology is so variable. One organism can cause a multitude of infections, and one infe...

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Volunteer gives back to NHS through hospital radio

Last updated on Friday, June 6, 2025

A volunteer at Wirral University Teaching Hospital (WUTH) has shared how his passion for music is helping to bring comfort to patients. Larry Weller, aged 74, presents a weekly show on Radio Clatterbridge, the hospital’s radio station based on site at Clatterbridge Hospital. Joining the airwave...

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Prepare for an appointment

Last updated on Friday, December 27, 2024

Where do I go for my appointment? / Attending your appointment You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unl...

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Tag:   prepare (5)     appointment (26)     cancel (10)     change (11)     book (15)     visit (6)     meeting (7)     clatterbridge (14)    

Prepare for an appointment

Last updated on Friday, December 27, 2024

Where do I go for my appointment? You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unless requested to do otherwise...

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Tag:   prepare (5)     appointment (26)     visit (6)     clinic (22)     medical (3)     treatment (4)     reception (1)    

Prepare for an appointment

Last updated on Friday, June 22, 2018

Where do I go for my appointment? / Attending your appointment You will receive a confirmation letter with details of which department to attend. If you arrive by ambulance you will be taken to the correct department. Please report to the receptionist 10 minutes before your appointment time (unl...

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Tag:   prepare (5)     instructions (1)     appointment (26)     choose & book (8)     clinic (22)     outpatient (6)     inpatient (6)     victoria (4)    

FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (26)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)