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Wirral University Hospital NHS Foundation Trust

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Support for Carers

Last updated on Monday, September 22, 2025

The Trust values the importance of carers of people with dementia. We acknowledge that carers know their loved ones best and should be listened to. There is a carers pack which informs you of what to expect in the hospital signposting for support for carers and person with dementia. Included in t...

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Tag:   carers (4)     support (25)     advice (8)     back up (1)     dementia (4)     mind (3)     forget (3)     signposting (1)    

Midwifery student praises maternity team in helping realise her dreams

Last updated on Wednesday, July 30, 2025

A student whose career path was inspired after becoming a teenage mum is using the wonderful gift of money left by her late mum to follow her dreams of becoming a midwife. Becki Edwards, 38 (pictured right), who gave birth at age 17, wants to use her experience to ensure people giving birth have...

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Pressure Ulcers

Last updated on Thursday, April 19, 2018

All patients admitted to our organization have a full skin inspection to ensure measures are put in place to prevent skin damage. Pressure ulcers are localised injuries to the skin and/or underlying tissue as a result of pressure. They are sometimes known as bedsores. They can be classified into...

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Tag:   pressure (1)     sore (1)     pressure sore (1)     ulcer (2)     wound (2)     infection (3)     bed sore (1)     skin injury (1)    

Hand & Upper Limb

Last updated on Monday, April 16, 2018

The Hand and Upper limb service treats all aspects of hand, wrist, elbow and shoulder surgery. The service is on the forefront of innovations and has introduced new techniques to the service. The team consists of: 4 consultant surgeons 2 clinical fellows 1 advanced nurse practitioner A f...

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Tag:   sport (1)     injury (5)     carpal (1)     Arthroscopic (2)     key hole (1)     keyhole (2)     Neurophysiology (1)     hand (3)     limb (2)     upper (3)    

Lower Limb

Last updated on Monday, April 16, 2018

The Lower Limb service treats patients with hip and knee related concerns. Our team consists of: 8 consultant surgeons 1 clinical fellow 4 advanced nurse practitioners A few of the surgical service we provide are: Primary hip and knee replacement surgery Arthroscopic surgery Revisio...

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Tag:   lower limb (3)     Arthroscopic (2)     knee (2)     hip (2)     foot (3)     soft (1)     tissue (2)     joint (3)    

Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)