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Friends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreSedation
Last updated on Tuesday, April 10, 2018
Intravenous sedation is the most common form of sedation and is the use of drugs through a cannula in a vein (a drip) to make you feel less anxious and it will often make you drowsy or sleepy. The drugs may actually make you sleep and the drugs can make you forget what has happened. Other ways of...
read moreThe difference between chronic and acute pain
Last updated on Wednesday, January 8, 2025
What is the difference between chronic / persistent pain and acute pain? Acute pain describes pain that comes for a short while and then clears up (normally around 3 months) once the injury is healed. It is a warning sign that our nervous system generates in response to a perceived threat (e.g....
read moreGet Involved
Last updated on Monday, April 9, 2018
Ronald McDonald House Charities needs you! There are many ways in which you can help: Events From coffee mornings and sponsored walks to scaling mountains and international cycling events, you can do it all with Ronald McDonald House Charities; accomplish a life goal and support the House whil...
read moreCall for People Aged 70 And Over To Contact NHS For A Covid Jab
Last updated on Friday, February 12, 2021
People aged 70 and over who have not yet been vaccinated against Covid and who would like to be are today being asked to contact the NHS to arrange a jab. Until now the NHS has asked people to wait until they are contacted to help ensure that those who are most vulnerable are protected first - a...
read moreSurgical Elective Admissions Lounge (SEAL) video
Last updated on Wednesday, March 13, 2024
Surgical Elective Admissions Lounge (SEAL) Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Surgical Elective Admissions Lounge (SEAL) video is an informative and comforting...
read moreWirral residents reminded to use NHS 111 online during bank holiday weekend
Last updated on Friday, August 29, 2025
Wirral residents reminded to use NHS 111 online during bank holiday weekend Wirral residents are being reminded to use NHS 111 online if they need non-emergency medical advice over the August Bank Holiday (Saturday 23 August to Monday 25 August). Using the right service will help people g...
read moreSunflower
Last updated on Wednesday, March 20, 2024
The Sunflower Network (Hidden Disabilities) is an organisation that aims to raise awareness and provide support for individuals living with hidden disabilities. Hidden disabilities refer to conditions that are not immediately visible or apparent to others, such as chronic illnesses, mental heal...
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