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Wirral University Hospital NHS Foundation Trust

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (26)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (25)     Patient Experience Strategy (29)    

Inpatient journey

Last updated on Monday, November 30, 2020

You will be taken from theatre into the recovery area, where a nurse will look after you until you are not too sleepy and also fairly pain free. Once back on the ward, there is a patient information folder at each bedside and this will provide you with additional information you will need to kno...

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Friends and Family Test Cards

Last updated on Thursday, March 14, 2024

  What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...

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Sue Browne, Diabetes Specialist Nurse

Last updated on Tuesday, May 14, 2024

Sue Browne is Diabetes Specialist Nurse and a member of the Trust’s Sunflower Network which supports staff with disabilities. She said: “After having some struggles as a teenager I was diagnosed with autism and ADHD as an adult.” She started working at the Trust as a student nurse during COVID...

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Our Results

Last updated on Wednesday, July 2, 2025

Highlights from our 2022-23 period Total recruited was 488 patients We recruited 57 participants to cancer studies Total studies opened during period 16 Total studies running 72 Specialties covered was 15 Highest recruiting study was STOP-RSV (a paediatric study to estimate the seasonal i...

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Tag:   results (1)     research (44)    

Wirral University Teaching Hospital Annual Members' Meeting

Last updated on Tuesday, October 19, 2021

Members of the public and staff were invited to attend the Annual Members’ Meeting of Wirral University Teaching Hospital, at 5pm on Monday, 18th October 2021. Over the past year, the Trust faced unprecedented challenges of the worsening pandemic as the number of cases began to rise again in Dec...

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Volunteer responsibilities

Last updated on Monday, October 12, 2020

Each role has a specific list of duties that the volunteer can undertake, however all volunteers should also: Be polite, courteous and respectful to others Get to know the hospital layout and be a source of information Direct or escort patients and visitors to their appropriate destination...

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Tag:   volunteer (11)     care (25)     help (6)    

Board Members and Senior Management

Last updated on Tuesday, September 26, 2023

The Board of Directors is responsible for the effective running of our hospitals in line with set objectives and priorities. It also sets out the strategic direction of the Trust including the development of services and monitors the quality of these.  To help inform the strategic direction of t...

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Tag:   board (4)     directors (1)     meetings (4)     trust (4)     membership (1)     executive (4)     administration (3)     management (3)