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Wirral University Hospital NHS Foundation Trust

Results for: "wirral transfer of care (discharge) hub"

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Home Haemodialysis Video

Last updated on Wednesday, March 13, 2024

The Home Haemodialysis Video As part of our Patient Experience Strategy Supported Promise, our patients asked us to provide more information about how we can support them more with their aftercare. In this video, we are privileged to share Steve's inspiring story of his experience with Home Ha...

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Health Passports

Last updated on Thursday, June 6, 2024

Health Passports View our health passports video for Carer passports and Health & Wellbeing passport here: Our Safe Promise Group has been promoting the use of Health Passports in the Trust, don’t miss out on the advantages these passports bring to both patients and caregivers. CARER PA...

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Endometriosis

Last updated on Wednesday, August 20, 2025

Our Women and Children’s Hospital provides a specialist Endometriosis Service.  Endometriosis is a condition where cells similar to those that line the womb grow elsewhere in the body, which can lead to inflammation and a complex set of symptoms, most commonly but not limited to pelvic pain. End...

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Friends and Family Test

Last updated on Thursday, June 21, 2018

To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...

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Stroke Services

Last updated on Friday, June 6, 2025

A stroke is a serious, life-threatening medical condition that occurs when the blood supply to part of the brain is cut off. Blood carries essential nutrients and oxygen to the brain and without a blood supply, brain cells can be damaged or destroyed. Strokes are a medical emergency and urgent t...

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Tag:   stroke (9)     bleed (2)     brain (4)     emergency (12)     urgent (1)     critical (5)     Acute (2)    

Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)