Results for: "what systems are used by the service to record/document complaints and outcomes of complaints"
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Generic Instructor Course (GIC)
Last updated on Wednesday, September 5, 2018
The Generic Instructor Course (GIC) is a standardised national course teaching the principles of adult learning and is a joint collaboration between the Resuscitation Council (UK) and the Advanced Life Support Group (ALSG). A revised course including an e-learning component was launched in 2014....
read moreResearch Champions
Last updated on Friday, September 19, 2025
Thank you for taking an interest in the research champion role For more information, or to register your interest, please contact Lucy Lewis (research nurse) on: lucy.lewis@nhs.net or email our generic research mailbox: wih-tr.ResearchDepartment@nhs.net About the role Encouraging a resear...
read moreMaternity Services at Trust rated 'Good' by CQC with areas of 'Outstanding' practice
Last updated on Friday, August 11, 2023
CQC rates Maternity Services as ‘Good’ and praises ‘Outstanding’ work at Arrowe Park Hospital and Seacombe Birth Centre. Janelle Holmes, CEO at Wirral University Teaching Hospital, said: “This is a fantastic achievement and great news for patients and staff." Doctors, nurses, midwives and su...
read moreCOPD
Last updated on Wednesday, April 11, 2018
Chronic obstructive pulmonary disease (COPD) is a term for a group of lung conditions (for example, chronic bronchitis and emphysema) and can lead to damaged, 'obstructed', airways. The symptoms are usually a combination of: Increased breathlessness, especially when moving around Persistent c...
read moreWhen to see your GP
Last updated on Thursday, November 21, 2019
Your local general GP surgery provides a wide range of family health services, including: advice on health problems, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services. Your surgery will make sure you get to speak to a he...
read moreMichalina Bocho, Senior Biomedical Scientist
Last updated on Tuesday, February 11, 2025
I love science because it doesn’t care about gender, religion or race. That’s the best part of it. You’re just doing the same job as everyone else. The blood sciences team is at the heart of healthcare, because 80% of patient diagnoses are supported by laboratory findings. We provide critical su...
read moreSubstance Misuse Services
Last updated on Friday, June 6, 2025
Hospital Services Substance Misuse Services are available on both hospital sites - Arrowe Park and Clatterbridge of Wirral University Teaching Hospitals Trust. The service is for inpatients only. We offer the following:- Assessment Advocacy Support Specialist substance misuse treatments as...
read moreLocally Focused - Regionally Significant
Last updated on Wednesday, October 21, 2020
Our Vision is to be locally focused and regionally significant. Locally focused, we are committed to our community and working with our partner organisations to provide the best possible care. Regionally significant, we aspire to be the hospital of choice for patients. Our colleagues, and...
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