Results for: "what systems are used by the service to record/document complaints and outcomes of complaints"

Lymphoedema Service

Last updated on Monday, June 23, 2025

The Lymphoedema Service provides treatment for patients with predominantly non-cancer related lymphoedema.  If patients have lymphoedema as a direct result of cancer, they will be referred to the Clatterbridge Cancer Centre Lymphoedema Service. The Lymphoedema Service is provided for patients wh...

General surveys

Last updated on Monday, June 3, 2024

Anaesthetic Patient Satisfaction Survey Bereavement Experience Feedback  Breast Screening Patient Satisfaction Survey and Breast Screening Assessment Clinic Patient Satisfaction Survey Cardio-Respiratory Investigations Patient Satisfaction Survey Complaints Discharg...

Musculoskeletal Service

Last updated on Monday, June 23, 2025

All referrals to services to treat musculoskeletal conditions are sent to the Wirral Integrated Musculoskeletal (MSK) Triage Service. This is a specialist service for patients aged 16 or over which consists of therapists and doctors who all specialise in MSK medicine. Musculoskeletal conditions...

When to visit A&E

Last updated on Thursday, November 21, 2019

The Accident and Emergency (A&E) department or Emergency Department at hospital is for major, life-threatening illnesses and injuries. Major A&E departments offer access 24 hours a day, 365 days a year, although not every hospital has an A&E department. A&E departments assess and...

When to use a Walk-in Centre

Last updated on Friday, August 11, 2023

Walk-in Centres (WiC) are nurse-led facilities that provide assessment, treatment and advice for minor injuries and illnesses including: infection and rashes emergency contraception and advice bruises burns and strains coughs, colds and flu-like symptoms sore throats and earache hayfever...

Pharmacy Service

Last updated on Friday, August 16, 2019

At WUTH, our award-winning pharmacy team ensure that patients cared for in our hospitals have safe and effective medicines available to them 24 hours a day, 7 days a week. We have a strong team of pharmacists, pharmacy technicians, assistant technical officers and administrative staff to support...

Pleural Service

Last updated on Friday, May 24, 2024

Musculoskeletal Integrated Service Leaflet

This document can also be found in: Wirral Integrated Musculoskeletal Service