Results for: "what systems are used by the service to record/document complaints and outcomes of complaints"
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Welcome Workstreams
Last updated on Monday, June 3, 2024
Welcome Promise Group Workstreams: Orientation Films Orientation films, also called patient education videos or welcome videos, are short informative films made by WUTH. These films help patients, carers and their families get ready for their hospital stay or medical procedure. We make these...
read moreNational accreditation for Trust ahead of Armed Forces Week
Last updated on Monday, June 19, 2023
Wirral University Teaching Hospital is very proud to announce that it has been awarded a national accreditation for supporting veterans ahead of it raising the flag for Armed Forces Week. The Trust has achieved the Veteran Aware accreditation for ensuring the high standards set by the national N...
read moreWirral residents urged to contact NHS 111, visit a pharmacy or contact their GP if it’s not a health emergency
Last updated on Tuesday, January 12, 2021
The NHS on the Wirral is currently facing a huge demand for its services, with pressure being experienced across the entire system from GPs to the hospital Emergency Department, and local people are urged to consider the most appropriate options available for their health care. A large number...
read moreMental health support available at NHS 111
Last updated on Tuesday, August 27, 2024
Millions of patients experiencing a mental health crisis can now benefit from support through 111, the NHS has announced today. The change means the NHS in England is one of the first countries in the world to offer access to a 24/7 full package of mental health crisis support through one single...
read moreUse NHS 111 Online ahead of bank holiday and industrial action
Last updated on Tuesday, December 5, 2023
Public urged to use NHS 111 Online ahead of bank holiday weekend and busy period of industrial action Health leaders are urging members of the public to use NHS 111 Online for non-emergency healthcare needs ahead of the Easter bank holiday weekend - with subsequent days of industrial action like...
read moreStrategy launch offering the best possible experience for patients
Last updated on Wednesday, May 11, 2022
A Patient Experience Strategy has been launched by Wirral University Teaching Hospital Trust (WUTH) to ensure the best possible experience and outcomes for patients. Tracy Fennell, appointed Chief Nurse at the Trust in March 2022, is leading on patient experience and one of her first priorities...
read moreCommunity Pharmacy at APH
Last updated on Friday, March 28, 2025
A Lloyd’s Pharmacy is located in a porter cabin outside the Cardiology Department by the side door of the Women and Children building. The telephone umber for the pharmacy is 0151 677 6449. Opening Times Monday - 08:30 - 22:00 Tuesday - 08:30 - 22:00 Wednesday - 08:30 - 22:00 Thursday - 08...
read moreHow We Make Decisions
Last updated on Tuesday, July 16, 2024
Decision-Making Processes: Our governance and decision-making processes are outlined in our Governance Structure. Board Meetings: Agendas, minutes, and outcomes of board meetings are published here. Consultations and Engagement: Information on public consultations and stakeho...
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