Results for: "staff"
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Translation and Interpretation
Last updated on Friday, June 6, 2025
As part of the delivery of your care and treatment, we can make the necessary arrangements for you to have an interpreter or to have information translated into your first language. If your care has been planned in advance, please contact us on the number detailed on your admission letter and re...
read morePatient Experience Strategy Promise Groups
Last updated on Thursday, March 14, 2024
Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...
read moreStakeholders
Last updated on Thursday, March 28, 2024
Stakeholder Collaboration By working closely with these stakeholders, we ensure that our initiatives are well-informed, inclusive, and responsive to the needs of our community. The Patient Experience Strategy is a collaborative effort involving a diverse range of stakeholders, including: Hos...
read moreWheelchair access
Last updated on Friday, December 27, 2024
If you are coming to an outpatient’s appointment or a scan at APH and you require a Wheelchair, then please come to Main Reception (between 0800-1900 hours Monday to Friday) and ask for a wheelchair. The Reception staff will then book the request with the Portering Team. A porter will arrive with...
read moreRestaurants at APH
Last updated on Friday, December 27, 2024
We have a wide range of refreshment facilities at Arrowe Park Hospital. This includes cafes and restaurants. We also have vending facilities where you can purchase light snacks, meals and drinks 24 hours a day. Our in-house catering team provide a superb range of high quality, nutritious hot...
read moreWheelchairs at APH
Last updated on Tuesday, December 7, 2021
Our hospitals are wheelchair accessible. If a wheelchair is required please come to the Main Reception. The reception staff (0800-1900 hours Monday to Friday) will then book the request with the portering team who will come and assist you. If the Main Reception is closed, then please go to S...
read moreRecovery at home
Last updated on Monday, November 30, 2020
If you are a day case patient you must arrange for someone to escort you home and stay with you for 24 hours. Your escort will be contacted by day ward staff and advised when to collect you after your operation. You will receive written instructions on how to look after yourself and what to do i...
read moreHospital and Home Education
Last updated on Monday, April 9, 2018
Education for children who are staying in hospital is provided by Wirral Hospitals' School and Home Education Service which is provided for reception to Year 11 years old. Staff are on the ward during the school term from 9:30am to 11 :45am.If a child has to be absent from school for more than 3...
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