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Wirral University Hospital NHS Foundation Trust

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Feedback, Compliments, Concerns and Complaints

Last updated on Tuesday, March 14, 2023

Patient Experience All feedback from our patients is useful to us. We want to continue to improve our services, and so knowing what you think of WUTH is really important to us. Maybe you’ve experienced really fantastic care or have some thoughts on how we might improve. The Patient Experience T...

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Tag:   compliment (2)     concern (5)     query (5)     issue (3)     problem (2)     complaint (3)     angry (1)     speak (2)     answer (1)    

Dementia Care

Last updated on Monday, September 22, 2025

Our aim at Wirral University Teaching Hospitals is to continually improve dementia care and deliver outstanding compassionate, person-centred care. What is dementia? The term ‘dementia’ describes a set of symptoms that include loss of concentration and memory problems, mood and behaviour change...

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Tag:   dementia (4)     mind (3)     memory (1)     forget (3)     support (27)     families (3)     relative (1)     altzheimers (1)    

Dissent Posters

Last updated on Tuesday, April 2, 2024

What is a Dissent Poster? NHS hospitals are required to display dissent posters in prominent locations, such as waiting areas or patient wards. These posters inform patients of their right to refuse care or treatment from a particular person involved in their care, should they have any concerns....

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Tag:   cqc (2)     Dissent (3)     survey (10)     maternity (2)     children (18)     young person (1)     patient (16)     experience (9)     Urgent (3)     emergency (12)     Inpatient (7)     adult (1)    

Endoscopy Video

Last updated on Wednesday, March 13, 2024

Endoscopy Video As part of our Patient Experience Strategy Welcome Promise, our patients asked us to provide more information about what to expect when coming into hospital. The Endoscopy video is an informative and reassuring introduction to our hospital's facilities. Our goal is to provide y...

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WUTH Dissent

Last updated on Sunday, March 17, 2024

We want to hear about your experience as a patient  This hospital is committed to listening and responding to patient experience feedback and regularly conducts surveys to find out what patients think. If you are selected to take part in one of these surveys we may contact you by phone, text me...

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Tag:   Dissent (3)     Surveys (3)     survey (10)     corporate (2)     feedback (26)    

Remember: A&E is for emergencies and life threatening illnesses only

Last updated on Wednesday, December 3, 2025

When you're unwell, sometimes choosing the right service to help treat you can feel confusing or worrying. No one wants to waste NHS resources, so knowing who to see in order to help you can be useful, especially at a time when you're feeling poorly. Below are the services you have to choose from...

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Tag:   nhs (3)     emergency (12)     options (1)     services (4)     pharmacy (5)     GP (5)     walk in (1)     walk-in (2)     a&e (4)     self medication (1)     home care (9)