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Patient Experience Strategy - vote now!
Last updated on Wednesday, October 13, 2021
Our Patient Experience Strategy is broken down into two parts; patient experience vision and delivery plan. The patient experience vision is a statement of our intention to deliver a high quality patient experience for all and the patient journey broken down into promises, to inform our patient...
read moreA new temporary entrance will open for patients walking into the Emergency Department and Urgent Treatment Centre at Arrowe Park Hospital
Last updated on Friday, July 4, 2025
A new temporary entrance will open for patients walking into the Emergency Department and Urgent Treatment Centre at Arrowe Park Hospital From Tuesday 8th July, the entrance door to the Emergency Department and Urgent Treatment Centre will be located to the left of the Arrowe Park site behind th...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreCovid/System Pressures
Last updated on Monday, January 10, 2022
Monday 10 January 2022 All NHS services are currently under severe pressure. Clear and transparent communication is required to inform the public of the challenges that the NHS is facing and the likely impact on care giving, as well as the processes in place to ensure safety while prioritising t...
read morePersonalised Care
Last updated on Friday, May 24, 2024
The Clinical Nurse Specialists (CNSs) work across 12 specialties and three divisions within the organisation. All CNSs are line managed by the matrons within the divisions and supported by the LCN in a professional capacity. The CNSs play a key role in the patient journey and patient satisfaction...
read more£10.6 million funding for operating theatres on the Wirral – new South Mersey Elective Hub
Last updated on Wednesday, March 9, 2022
Funding of £10.6 million has been allocated to Wirral University Teaching Hospital (WUTH) to build new surgical theatres to reduce the elective surgery backlog resulting from the COVID-19 pandemic. The funding from NHS England and Improvement which has been allocated by Cheshire and Merseyside...
read moreA Guide to Apprenticeships
Last updated on Wednesday, January 14, 2026
How Can I Apply for an Apprenticeship? Our apprenticeship vacancies will be advertised on NHS Jobs. There is no set time when an apprenticeship is advertised, but by registering on NHS jobs and selecting that you are interested in Apprenticeships and the area, i.e. Wirral University Teaching Hos...
read moreStrategy launch offering the best possible experience for patients
Last updated on Wednesday, May 11, 2022
A Patient Experience Strategy has been launched by Wirral University Teaching Hospital Trust (WUTH) to ensure the best possible experience and outcomes for patients. Tracy Fennell, appointed Chief Nurse at the Trust in March 2022, is leading on patient experience and one of her first priorities...
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