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Wirral University Hospital NHS Foundation Trust

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Patient Experience Strategy Promise Groups

Last updated on Thursday, March 14, 2024

Our Promise Groups At the heart of the Patient Experience Strategy are five "Promise Groups": Welcome "Being made to feel at ease and reassured" Inclusive "Listening to me and respecting me as an individual" Safe "Feeling safe and having trust in the staff" Care "Designing my care with m...

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Tag:   patient (16)     Patient Experience Strategy (29)     promise (9)     promise groups (7)     Welcome (2)     safe (8)     Inclusive (6)     care (25)     supported (2)     stakeholders (3)     feedback (28)    

Gastro Dietitians

Last updated on Friday, November 1, 2024

Welcome to the gastro dietitian’s team at Wirral University Hospital (WUTH). Our team of registered dietitians specialises in providing dietetic care for patients with diseases of the liver, pancreas and the gastrointestinal tract. This specialism has a large component of chronic disease which of...

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Strategy launch offering the best possible experience for patients

Last updated on Wednesday, May 11, 2022

A Patient Experience Strategy has been launched by Wirral University Teaching Hospital Trust (WUTH) to ensure the best possible experience and outcomes for patients. Tracy Fennell, appointed Chief Nurse at the Trust in March 2022, is leading on patient experience and one of her first priorities...

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Gynaecological Cancer Services

Last updated on Wednesday, August 20, 2025

The Gynaecological Cancer Team knows a hospital referral for suspected cancer can be very stressful for patients. Our team of doctors, nurses and support staff work to give you the best patient experience during this stressful time. The good news is that roughly 97 out of 100 people who come to...

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Shoulder

Last updated on Thursday, May 1, 2025

Shoulder pain Shoulder pain is very common and can affect 3 in 10 adults at any one time. It can be caused by something as simple as taking off a coat, lifting something awkwardly or a trip or fall. There are also normal age related changes that can cause symptoms to flare up now and again for n...

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When to use a Walk-in Centre

Last updated on Wednesday, December 3, 2025

Walk-in Centres (WiC) are nurse-led facilities that provide assessment, treatment and advice for minor injuries and illnesses including: infection and rashes emergency contraception and advice bruises burns and strains coughs, colds and flu-like symptoms sore throats and earache hayfever...

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Sedation

Last updated on Tuesday, April 10, 2018

Intravenous sedation is the most common form of sedation and is the use of drugs through a cannula in a vein (a drip) to make you feel less anxious and it will often make you drowsy or sleepy. The drugs may actually make you sleep and the drugs can make you forget what has happened. Other ways of...

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