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Wirral University Hospital NHS Foundation Trust

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Gathering Feedback

Last updated on Thursday, March 14, 2024

Gathering Feedback We value the insights and perspectives of our patients, caregivers, volunteers, and staff. To gather feedback, we utilise a variety of channels, including surveys, Friends and Family Test (FFT) cards, social media platforms, our website, email, phone lines, on-site kiosks, and...

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Tag:   feedback (28)     Surveys (3)     kiosks (1)     FFT (4)     Friends and family test (3)     email (4)     Whatsapp (2)     social media (5)     contact (10)     CQC (3)     CQC surveys (1)     patient story (5)     workshop (2)     care (24)     Patient Experience Strategy (29)    

Hospital Restaurants

Last updated on Friday, December 27, 2024

We have a good choice of refreshment facilities at Clatterbridge Hospital. Our in-house catering team provide a superb range of high quality, nutritious hot and cold meals and snacks for staff and visitors to our hospitals as well as members of the public. We also have a number of vending machi...

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Tag:   restaurant (4)     cafe (6)     eat (3)     refreshment (2)     tea (6)     coffee (5)     clatterbridge (14)    

Your appointment

Last updated on Friday, June 22, 2018

We hold Outpatient clinics for multiple services across four sites: Arrowe Park Hospital Clatterbridge Hospital St Catherine’s Health Centre  Victoria Central Health Centre You can click on the locations above for directions on how to find us.The Trust operates a complete no-smoking poli...

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Tag:   appointment (26)     meeting (7)     booking (14)     book (14)     choose & book (8)     victoria (4)    

Post Registration Application Process

Last updated on Wednesday, February 6, 2019

Module Application 2019Applying for funding to support the upskilling within your role The module application process has changed, Discuss with your line manager and identify the learning as part of your annual individual review. Please refer to the Trust HR & OD Education Policy If your...

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Tag:   post (3)     registration (3)     NMC (3)     CPD (2)    

Formal Complaints

Last updated on Sunday, March 17, 2024

How to log a formal complaint Email: wuth.patientexperience@nhs.net  Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days.   Have you raised a complaint? Fill out this survey to let us know your feedback.   

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Tag:   complaint (3)     complain (2)     feedback (28)     negative (1)     survey (10)     Formal complaint (1)     PALS (1)     concern (5)     raise concern (1)     experience (9)    

Appointment availability

Last updated on Wednesday, June 11, 2025

  Some screening sites can only offer appointments on certain days of the week.  Click here to see appointment availability.  Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....

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Tag:   screening (15)     diabetic (8)     diabetes (15)     blood sugar (11)     desp (8)     retinopathy (8)     retina (10)    

What apprenticeships are available?

Last updated on Friday, February 21, 2020

A sample of apprenticeships which are available and being used in the Trust are listed below however you should contact the Leadership & Development team if you want clarification of an apprenticeship qualification to cover any job role: Clinical Healthcare SupportLevel 2 Clinical Healthcare...

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Tag:   apprentice (3)     job (5)     career (5)     training (8)     train (6)     skills (4)     development (8)    

Erectile Dysfunction Service

Last updated on Thursday, April 19, 2018

This service is available for all men who suffer from erectile difficulties or conditions associated with erectile problems. Our clinic is held at Clatterbridge Hospital every Thursday morning. To access this service, patients must initially report to their GP. Together with our Trust guidelines...

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Tag:   men (2)     penis (2)     dysfunction (1)     erect (1)     erectile (1)     medication (4)     counselling (2)     stress (1)