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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (26)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Drop Everything And Read (DEAR)

Last updated on Tuesday, August 26, 2025

What is "Drop Everything And Read?" The below video is 53 seconds long. Why read for 30 minutes? The Reading Agency has made extensive research on the topic of reading. The 2015 report on the benefits of reading and the 2024 state of the nation can be downloaded at the bottom of this page....

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Our Vision and Values

Last updated on Monday, July 1, 2019

As one of the North West’s biggest and busiest hospitals our Vision and Values are important to embracing a positive future for our organisation. To develop our Vision and Values, we spoke to over 2,500 staff and members of the public. If you took part in this engagement, we’d like to say a very...

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Tag:   vision (8)     values (3)     behaviours (1)     ambitions (1)    

Interstitial Cystitis Clinics

Last updated on Monday, February 10, 2025

What is Interstitial cystitis? Interstitial cystitis is a poorly understood bladder condition that causes long-term pelvic pain and problems with urination. It's also known as "painful bladder syndrome" or "bladder pain syndrome". The condition tends to first affect people in their 30s and 40s...

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Tag:   cystitis (3)     Interstitial (2)     bladder (6)     urology (4)     testing (4)     burning (1)     urination (1)     frequent (2)    

About Drugs

Last updated on Monday, August 20, 2018

Classes of Drugs Stimulants - drugs that stimulate the central nervous system. Typically, an individual under the influence of a stimulant may be talkative, appear confident, appear to have lots of energy, have difficulty resting and be 'on the go'. Examples include amphetamine, cocaine powder (...

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Tag:   drug (4)     addict (1)     addiction (3)     abuse (3)     user (2)     LSD (1)     Ecstasy (1)     speed (1)     herion (1)     cocaine (1)     coke (1)     lysergic (1)     acid (1)     hallucinogens (1)     DMT (1)     magic mushroom (1)     ketamin (1)     benzodiazepine (1)     cannabis (1)     weed (1)     high (1)     crack (1)     smack (1)    

Personalised Care

Last updated on Friday, May 24, 2024

The Clinical Nurse Specialists (CNSs) work across 12 specialties and three divisions within the organisation. All CNSs are line managed by the matrons within the divisions and supported by the LCN in a professional capacity. The CNSs play a key role in the patient journey and patient satisfaction...

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Mental health support available at NHS 111

Last updated on Tuesday, August 27, 2024

Millions of patients experiencing a mental health crisis can now benefit from support through 111, the NHS has announced today. The change means the NHS in England is one of the first countries in the world to offer access to a 24/7 full package of mental health crisis support through one single...

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