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Wirral University Hospital NHS Foundation Trust

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FAQs: Health Care Communications

Last updated on Friday, April 20, 2018

1. Who are HealthCare Communications?Healthcare Communications (HCC) are the external company approved by Wirral University Teaching Hospital to provide a reminder service to patients regarding their planned outpatient appointments to reduce the number of appointments being missed. 2. What is th...

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Tag:   FAQ (2)     questions (3)     patient (16)     feedback (28)     data (1)     HCC (1)     Healthcare communications (2)     communications (3)    

Equality Analysis

Last updated on Wednesday, November 6, 2024

Wirral University Teaching Hospital is committed to ensuring that it provides fair and equal treatment to all, whether this is in the provision of services or in relation to employment matters. As a public authority, we are also required to have due regard to the need to eliminate discrimination,...

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Bereavement

Last updated on Monday, December 9, 2024

Firstly, may we offer our sympathy to you, your family and friends during this very sad time. Please find below some information to assist you. What we do The Bereavement Services team aims to ensure that the families of patients who have passed away in our hospital are cared for from the poin...

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Tag:   death (2)     Bereavement (1)     loss (3)     in your loss (1)     funeral (1)     arrangements (1)     support (25)     help (6)     register (3)    

Stroke Services

Last updated on Friday, June 6, 2025

A stroke is a serious, life-threatening medical condition that occurs when the blood supply to part of the brain is cut off. Blood carries essential nutrients and oxygen to the brain and without a blood supply, brain cells can be damaged or destroyed. Strokes are a medical emergency and urgent t...

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Tag:   stroke (9)     bleed (2)     brain (4)     emergency (12)     urgent (1)     critical (5)     Acute (2)    

Taking part in research

Last updated on Friday, March 21, 2025

Research is vital in order to provide evidence to improve treatment for patients within our care. If your doctor is in agreement, you may be invited to participate whilst you are a patient at one of our hospitals.  Detailed information will be provided to enable you to make an informed decision...

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Tag:   take part (2)     taking part (1)     research (44)     study (7)     trial (6)     participate (1)     consent (1)    

Orthoptics

Last updated on Monday, August 16, 2021

Orthoptists diagnose and manage binocular vision and eye movement disorders in patients of all ages. We detect squints, amblyopia (lazy eye), as well as other visual and eye muscle defects (which can sometimes cause symptoms of double vision, eye strain and headaches). We work closely with the op...

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Tag:   Orthoptic (1)     eye (3)     binocular (1)     amblyopia (1)     squint (1)     lazy eye (1)     sight (2)    

FAQs

Last updated on Wednesday, June 11, 2025

FREQUENTLY ASKED QUESTIONS (FAQs)   What is the Pre-Operative Assessment (POA) Questionnaire? It’s a digital pre-operative questionnaire available in the patient portal, designed to help gather important health information ahead of your surgery.  Why should I complete it?  Co...

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