Results for: "freedom of information request"
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Consent
Last updated on Thursday, July 11, 2024
To enhance our consent process and ensure compliance with national standards for obtaining patient consent, as well as to support patient decision-making regarding their treatment, several departments at Wirral University Teaching Hospital are implementing a new digital consent application develo...
read moreWard Folders
Last updated on Monday, June 3, 2024
Introducing Ward Folders: Keeping Patients Informed and Empowered At Wirral University Teaching Hospital, we believe in putting patients first. That's why we've launched the Ward Folders project – an initiative designed to make your hospital stay as comfortable and informative as possible. W...
read moreNeedle Phobia
Last updated on Tuesday, April 9, 2024
Needle Phobia Video Do you have a fear of needles? The Patient Experience Strategy have responded to Wirral Mencap's feedback and created a video to help reduce anxiety. Watch the video here. Read the Needle Phobia Leaflet here In response to feedback from our patients, we have created a...
read moreCall 4 Concern (Martha's Rule)
Last updated on Thursday, April 17, 2025
Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...
read moreWheelchair access
Last updated on Friday, December 27, 2024
If you are coming to an outpatient’s appointment or a scan at APH and you require a Wheelchair, then please come to Main Reception (between 0800-1900 hours Monday to Friday) and ask for a wheelchair. The Reception staff will then book the request with the Portering Team. A porter will arrive with...
read moreWheelchairs at APH
Last updated on Tuesday, December 7, 2021
Our hospitals are wheelchair accessible. If a wheelchair is required please come to the Main Reception. The reception staff (0800-1900 hours Monday to Friday) will then book the request with the portering team who will come and assist you. If the Main Reception is closed, then please go to S...
read morePatient Portal
Last updated on Friday, August 16, 2024
Getting Started with the Portal How do patients access the patient portal? Patients will receive invitations to join the Portal upon activity within their electronic patient records, which usually is an upcoming appointment, provided they have a registered mobile phone number. Registration...
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