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Top marks in CQC Patient Experience Survey
Last updated on Tuesday, July 25, 2023
Arrowe Park Hospital gets top marks in CQC national Urgent and Emergency Care CQC Patient Experience Survey (2022) Doctors, nurses and support staff in the Emergency Department (ED) at Wirral University Hospital (WUTH), which has its main Emergency Department at Arrowe Park Hospital, received a...
read more‘Long Covid’ sufferer from Liverpool tells of battling debilitating symptoms as part of ‘Spread the Facts’ campaign
Last updated on Thursday, June 3, 2021
News Release from Champs Public Health Collaborative As lockdown restrictions ease, Directors of Public Health in Cheshire and Merseyside are relaunching a campaign to ‘Spread the Facts’ about how young people can play their part in stopping the spread of COVID-19. With the vaccine rollout...
read moreInfections
Last updated on Monday, October 5, 2020
MRSA swabs All patients are screened for MRSA bacteria (Methicillin Resistant Staphylococcus Aureus) as routine. A nasal and groin swab will be taken by the assessment nurse and sent to the laboratory. You will only be contacted by the hospital if your results are positive for MRSA. This contact...
read moreFriends and Family Test
Last updated on Thursday, June 21, 2018
To measure patient experience we use a Recommend Rate and Not Recommend Rate. The idea is simple: if you like using a certain product or doing business with a particular company you like to share this experience with others. From the answers given 3 groups of people can be distinguished: Detracto...
read moreHealth care associated infections (HCAIs)
Last updated on Friday, April 20, 2018
HCAIs are infections acquired as a result of healthcare interventions. Infections caused by the bacteria Clostridium difficile (C.difficile) and Meticillin-resistant Staphylococcus aureus (MRSA) have previously been considered to be the most common, however great results have been achieved in red...
read moreHow It Started
Last updated on Thursday, March 14, 2024
In 2021 the Patient Experience Strategy at Wirral University Teaching Hospital (WUTH) was divided into two main elements: the patient experience vision and the delivery plan. The process began with a kick-off meeting to define the approach for developing the strategy. This was followed by a seri...
read moreFriends and Family Test Cards
Last updated on Thursday, March 14, 2024
What is an FFT card? WUTH asks our patients to fill out a Friends and Family Test (FFT) card. This short survey helps the hospital improve care. On the card, you answer one main question: Overall, how was your experience of our service? Demographic Questions The card also asks some questio...
read moreBowel Cancer Screening
Last updated on Tuesday, April 10, 2018
The NHS Bowel Cancer Screening Programme is a national screening programme coordinated by Public Health England. NHS Bowel Cancer Screening Programme Most people in their 60s will have already received an invitation from the programme. Screening is for people without symptoms. If you are conc...
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