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Formal Complaints
Last updated on Sunday, March 17, 2024
How to log a formal complaint Email: wuth.patientexperience@nhs.net Call: 0800 432 0251 Normal office hours are Monday to Friday, from 9am to 4:30pm. We aim to respond to enquires within three working days. Have you raised a complaint? Fill out this survey to let us know your feedback.
read moreWhy do people feel chronic / persistent pain? (long term pain)
Last updated on Wednesday, January 8, 2025
We know that many patients who come to the Wirral Chronic Pain Service have been experiencing pain for longer than 3 months. We are also aware that many patients have had long journeys before being referred to this service, being sent for lots of medical investigations, which might still be on...
read moreAppointment availability
Last updated on Wednesday, June 11, 2025
Some screening sites can only offer appointments on certain days of the week. Click here to see appointment availability. Green shows when appointments are generally available, but always call the screening site first to see if they have availability on a day that would suit you best....
read moreHow long will your appointment take?
Last updated on Wednesday, February 19, 2020
The length of your appointment will depend on the nature of your referral. As a guide, appointments usually take a minimum of 20 minutes and for complex assessments and casts up to an hour. You can see more information about your appointment via the Your Appointment page.
read moreHow to stay well in Wirral over the Easter holidays
Last updated on Thursday, April 14, 2022
Healthcare leaders are sharing advice for getting the help you need in Wirral over the Easter bank holiday weekend (15-18 April) should you become unwell. Easter bank holiday pharmacy opening times A number of pharmacies are open on Good Friday, Easter Sunday and Easter Monday. Residents are...
read moreCall 4 Concern (Martha's Rule)
Last updated on Thursday, April 17, 2025
Martha's Rule: Detecting Deterioration You know yourself or your loved one better than anyone. If you’re worried about a health condition getting worse, talk to us. What is Martha's Rule? We have introduced Martha’s Rule to help spot any unexpected signs of deterioration early and give you the...
read moreErectile Dysfunction Service
Last updated on Thursday, April 19, 2018
This service is available for all men who suffer from erectile difficulties or conditions associated with erectile problems. Our clinic is held at Clatterbridge Hospital every Thursday morning. To access this service, patients must initially report to their GP. Together with our Trust guidelines...
read morePublic and Patient involvement group
Last updated on Wednesday, April 11, 2018
The department has an active group consisting of patients, doctors, nurses and clerical representatives who meet for 1 hour every alternate month to discuss all matters relating to the department, such as departmental information, efficient running and communication about our services, local serv...
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